Art Hotel KOKURA New Tagawa

4.0 star property
Hotel with 3 restaurants, near Riverwalk Kitakyushu

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Art Hotel KOKURA New Tagawa

Garden
Exterior
Point of interest
Garden view
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Conference space
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Elevator
The price is $32
$35 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 65 of 65 rooms

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Premier King with Sofa Bed (Max 3 adults), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Standard Semi Double Room, Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

Standard Semi Double Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

Standard Semi Double Japanese Garden Side Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

Standard Semi Double Japanese Garden Side Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 27 sq m
  • Sleeps 5
  • 3 Twin Beds

Superior Twin Smoking Japanese Garden Side Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Japanese VIP Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 67 sq m
  • Sleeps 6
  • 6 Twin Futons

Royal Suite Room, Non Smoking, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Suite Room, Non Smoking, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Superior King Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Twin Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Superior King Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Superior King Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

Superior Twin Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Semi Double Japanese Garden Side Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

Superior Twin Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior King Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Semi Double Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

Japanese Room A (29sqm) , Non-Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 29 sq m
  • Sleeps 4
  • 4 Twin Futons

Standard Semi Double Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

Japanese Vip Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 67 sq m
  • Sleeps 6
  • 6 Twin Futons

Family Room Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Deluxe Fourth Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Japanese A Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 29 sq m
  • Sleeps 4
  • 4 Twin Futons

Japanese Traditional Room B (44sqm), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 4 Twin Futons

Japanese A Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 29 sq m
  • Sleeps 4
  • 4 Twin Futons

Japanese B Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 4 Twin Futons

Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • 49 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Superior Triple Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

Deluxe Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Superior Triple Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Superior Twin Smoking Japanese Garden Side Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Smoking Japanese Garden Side Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Kiku Japanese Room

  • Sleeps 8
  • 8 Twin Futons

Deluxe King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Standard Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Superior Twin Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room (10 Tatami Mats) Non-smoking

  • Sleeps 4
  • 4 Twin Futons

Superior Twin Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Semi Double Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior King Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Sugao Japanese Room

  • Sleeps 4
  • 8 Twin Futons

Japanese Style Room (8 Tatami Mats)-Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

Family Room-Nonsmoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Royal Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed

Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed

Standard Semi Double Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room (12+4.5 Tatami Mats)

  • Sleeps 6
  • 6 Twin Futons

Genkai Japanese Room

  • Sleeps 4
  • 8 Twin Futons

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About the neighborhood

Map
3-46 Furusenbamachi Kita-ku, Kokura-shi, Kitakyushu, Fukuoka, 802-0082

What's nearby

  • Riverwalk Kitakyushu - 12 min walk - 1.0 km
  • Yasaka Shrine - 15 min walk - 1.3 km
  • Kokura Castle - 15 min walk - 1.3 km
  • Kitakyushu Manga Museum - 17 min walk - 1.4 km
  • West Japan General Exhibition Center - 18 min walk - 1.5 km

Getting around

  • Kitakyushu Airport (KKJ) - 39 min drive
  • Yamaguchi - Ube Airport (UBJ) - 67 min drive
  • Kyushukodaimae Station - 5 min drive
  • Kokura Station - 12 min walk
  • Nishi-Kokura Station - 18 min walk
  • Tanga Station - 3 min walk

Restaurants

  • ‪アゼリア - ‬1 min walk
  • ‪梅子 - ‬2 min walk
  • ‪NABUNタイレストラン - ‬3 min walk
  • ‪eau dining - ‬1 min walk
  • ‪小倉ビアガーデン 旦過まちなかBBQ バーベキュー - ‬3 min walk

About this property

Art Hotel KOKURA New Tagawa

Enjoy your visit to Kitakyushu with a stay at Art Hotel KOKURA New Tagawa. For a bite to eat, guests can check out All Day Dining Shizuku, one of 3 restaurants, which is open for breakfast, lunch, and dinner and offers garden views. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: Tanga Station is 3 minutes away.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 89 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 2 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staffed during limited hours
  • Guests must be at least 20 years to stay in a smoking room.
  • Breakfast is not included in the breakfast rate plans for children ages 4-6, and can be requested onsite for the listed child breakfast fee.
  • Dinner is not included in the half board rate plans for children ages 4-6, and can be requested onsite for a surcharge. The dinner fee for children ages 4-6 is JPY 1300.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (JPY 1500 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 3 restaurants
  • Coffee shop
  • Shared microwave

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping

Special features

Dining

All Day Dining Shizuku - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
鉄板焼「桜」 - This restaurant serves lunch and dinner. Open daily.
隠れ家 つつじ - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ラウンジ「アゼリア」 - This lobby lounge overlooks the garden. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1900 for adults and JPY 1050 for children

Parking

  • Self parking costs JPY 1500 per night

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number M133333454

Also known as

Hotel New Tagawa
New Tagawa KOKURA
New Tagawa
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa
Art KOKURA New Tagawa Kitakyushu
Art KOKURA New Tagawa
Hotel New Tagawa KOKURA
Art Hotel KOKURA New Tagawa
Art Kokura Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel Kitakyushu

Frequently asked questions

Does Art Hotel KOKURA New Tagawa offer free cancellation for a full refund?
Yes, Art Hotel KOKURA New Tagawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Art Hotel KOKURA New Tagawa?
Sorry, pets aren't allowed.
Is parking offered on site at Art Hotel KOKURA New Tagawa?
Yes. Self parking costs JPY 1500 per night.
What are the check-in and check-out times at Art Hotel KOKURA New Tagawa?
Check-in start time: 3:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.
What is there to do at Art Hotel KOKURA New Tagawa and nearby?
Art Hotel KOKURA New Tagawa has a garden.
Are there restaurants at or near Art Hotel KOKURA New Tagawa?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine and garden views.
What's the area around Art Hotel KOKURA New Tagawa like?
Art Hotel KOKURA New Tagawa is a short 3-minute walk from Tanga Station and 4 minutes' walk from Tanga Market.

Art Hotel KOKURA New Tagawa Reviews

Reviews

8.4

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay! The staff is really what made it very pleasant there! Thanks!
Steven, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Good location. Great hospitality.
Good location, Great hospitality. But there is surely a problem of sound protection. Noise from the neighboring room sounds too big. Probably renovation of wall structure is needed. Or bed location should be rearranged. When I complained, the response from the staff was quite proper.
Sungjae, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Selasi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The garden was very pretty. And peaceful
JOHANNA MARIE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed the view from our Japanese style room and had a good rest on tatami mat. If only they keep maintenance of the room more.
HIROYOSHI, 1-night trip
Verified Expedia guest review

8/10 Very Good

Very friendly staff and easy check in. The building is showing its age a bit, but the amenities and room were clean and well taken care of. Easy access to parking, as well as dining options on or off site. Well worth the stay.
Nelson, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nice large rooms in good central location and good value for money.
Ingar, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property with a large Japanese Garden and excellent dining facilities. Close to Tenba monorail station and the Tenba Market and only a 12 minute walk from Kokura Station.
TIMOTHY, 3-night trip
Verified Expedia guest review

6/10 Good

Sufficient
The room was expectedly tiny. Smallest hotel room we’ve ever stayed in. The room was clean but there were stains on the carpet and the bathroom marble- and chipped paint on the bathroom door. I’d say the parts that were hard to deal with was that I think the toilet was supposed to automatically flush but it didn’t and the manual flush was hard to reach under the sink/counter. Also the mini fridge was making weird noises so we had to unplug it in order to sleep. Good location. Good staff.
Stephanie, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Kwan Ja, 2-night trip
Verified Expedia guest review

6/10 Good

Grand reception area but dated rooms that needed some fresh paint and minor maintenance. Nothing wrong, though, for a reasonable stay for a reasonable price in a city that is definitely not a must-see
Rowan, 1-night romance trip
Verified Wotif guest review

8/10 Very Good

Beautiful Gardens and location
I was at this hotel (different management) 40 years ago for extended stay. The gardens are as lovely as ever. Another comfortable stay at the hotel.
Mary, 1-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

Disappointing
It was disappointing to say the least. The front looks like a high quality hotel but the room itself is of a shabby motel quality. There is no parking available, only those public ones surrounding it. During check out they seemed to have parking vouchers available but they failed to indicate for which parking area is supported and only mentioned that parking is not supported. Even though I've asked about parking during check in. They charge tax twice it seems? They made me pay a "deposit" during check in despite having paid everything through Hotels.com and during check out they said its tax. The cleanliness of the room was questionable when I found used empty medicine foil on the floor.
1-night family trip
Verified Hoteles.com guest review

2/10 Poor

Reuben, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kitty, 5-night trip
Verified Expedia guest review

4/10 Fair

Eric, 1-night trip
Verified Expedia guest review

4/10 Fair

The elevator sensor not working so hit by the door so many times. Futon was so thin and uncomfortable. Pillows collapsed to nothing so neck hurts. Only one room card key provided. Staff was not happy when we asked for extra keys. The extra card keys were not working. Only three breakfast tickets provided even though we booked for four people. Demanded to pay accommodation tax upon check-in (not the time of check-out) but a receipt was not available until check-out. No curtains in the room. Not paying attention to guests. No hospitality.
Eiko, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 3-night trip
Verified Expedia guest review

4/10 Fair

The staff was very friendly and helpful. However, it could not make up for the obsolete conditions of the hotel. To my astonishment, the bedsheet had the blood stain and I could smell the unbearable odors of sewages. Moreover, there is no onsite parking. It definitely needs to be renovated. The breakfast was alright though.
Yat Pang, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A very convenient location for much shopping
Glenn, 9-night family trip
Verified Expedia guest review

6/10 Good

The room was a lot smaller than expected and the walls were thin, so we could hear the neighbors. But overall, it was a good experience!
Miyori, 3-night romance trip
Verified Expedia guest review

6/10 Good

Need for improvement for non-Japanese guests
Friendly staff doing their best but none speak English. No English translations anywhere. I couldn’t use the Japanese only alarm clock, and I lived in Japan and speak a fair bit of Japanese. About 5 Japanese only tv channels on the small, old tv and the remote channel would be impossible for many foreigners to use. Thin towels and toilet paper. They cater to weddings not foreigners. I stayed at 3 hotels on this trip to Japan and the other 2 had helpful translations for the tv, the breakfast, the air conditioning and so on. You should stay at one of the hotels near Kokura station.
6-night trip
Verified Hoteles.com guest review

8/10 Very Good

The rooms have a quaint European feel to them. Our blow dryer's cable was broken, and I had a bad lychee at the breakfast buffet. However, the overall atmosphere of the hotel was very nice, and we had a comfortable stay.
Hannah, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Average level
Kenta, 8-night business trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 1-night trip
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