In the heart of Batam, Batam Star Hotel offers a haven for shoppers and travelers alike. Close to Nagoya Hill Mall, this hotel invites you to unwind at the coffee shop or indulge in local flavors at the restaurant. Stay connected with WiFi and enjoy free self parking.
Reviews
7.67.6 out of 10
Good
Popular amenities
Laundry facilities
Free parking
Air conditioning
24/7 front desk
Free WiFi
Restaurant
Main amenities (9)
Daily housekeeping
Restaurant
24-hour room service
Coffee shop/cafe
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Luggage storage
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Bathtub or shower
Dry cleaning/laundry service
Free self parking
Room options
Available filters for rooms
Showing 1 of 1 room
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Room
Highlights
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
City view
Sleeps 2
1 Double Bed
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Singapore Changi Airport (SIN) - 14.2 miles/22.8 km
Restaurants
Kedai Kopi HARUM - 4 min walk
Top 21 Resto & Lounge - 7 min walk
McDonald's - 3 min walk
Martabak Har - 4 min walk
RM. Anging Mammiri Makasar Food - 4 min walk
About this property
Batam Star Hotel
Batam Star Hotel puts you just a 5-minute drive from Nagoya Hill Mall and Harbour Bay Ferry Terminal. For a bite to eat, guests can check out Batam Star, which serves Chinese cuisine and is open for breakfast, lunch, and dinner. Also, this hotel is within a short drive of Batam Centre Ferry Terminal.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
50 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Coffee shop
24-hour room service
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Batam Star - This café specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
New Star - Onsite coffee shop. Open daily.
Fees & policies
Policies
This property accepts credit cards.
Also known as
Batam Star
Batam Star Hotel Hotel
Batam Star Hotel Batam
Batam Star Hotel Hotel Batam
Frequently asked questions
Does Batam Star Hotel offer free cancellation for a full refund?
Yes, Batam Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Batam Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Batam Star Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Batam Star Hotel?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Batam Star Hotel?
Yes, Batam Star offers Chinese cuisine.
What's the area around Batam Star Hotel like?
Batam Star Hotel is located a short 7-minute walk from Nagoya Hill Mall.
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Batam Star Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
6/10 Good
Aug 13, 2018
Batam star review
The location is good for a day or two. However the room is not ventilated and is smelly. Not at all good for non-smokers. The area is safe but seedy.
Ok for people looking for value rather than amenities.
Verified traveler
1-night trip
10/10 Exceptional
Feb 19, 2018
Safe to stay nearby mosque around the street
Good service and excellent
AMINI
AMINI, 2-night trip
8/10 Very good
Feb 19, 2018
Moo
Moo, 5-night trip
8/10 Very good
Jan 2, 2018
They did not receive my confirmed booking so end up with the higher floor. I hope hotels.com can improve and inform the hotel and verified that the hotel have received the booking.
Verified traveler
2-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
Jul 2, 2017
Verified traveler
2-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
Sep 26, 2016
Cheap hotel, not as advertised, batam is horrible
The hotel is located in the middle of the ghetto (which is what Batam is). This is not visible from the strategically taken picture of the front of the hotel. As a white tourist, expect to get ripped off everywhere you turn. They will over charge you for all taxi rides despite negotiation and for food and even when changing money lied and said the advertised price is only for $100 or more and gave themselves a 16% commission on the money I changed. There is absolutely no reason to visit this island. There is nothing to do but a couple of malls. You cannot walk around without people staring at you and yelling at you to try to extort money from the rich tourists. The prices are cheap but you will not get the cheap prices. You are much better off staying in Singapore where people are honest and will not take advantage of you. If these people wanted tourists then they should be treating them a little better but maybe I'm the only one who notices what's going on.
Back to the hotel, there was a creepy abandoned building right next to my unlocked hotel window. Stains, hairs, and tears all over the disgusting bedding and towels. When the towels were wet after use they smelled like cigarette / wet dog. There is no possible way that the sheets were washed after the last guest stayed because there is no way to get that much hair back on the sheets after washing. There was mold growing on the ceiling in the bathroom and the floor in the bathroom and ants crawling all over
Rob
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jul 30, 2016
TAEJUNE
This review was submitted before 2018 and has not been verified.
6/10 Good
Jun 26, 2016
Good stay!
Affordable price with acceptable service. It is good when you are travelling on budget.
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jun 25, 2016
Richard
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jun 23, 2016
simple breakfast, expected from budget price. would be nice if had small fridge in the room. overall nice room.
Richard
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Apr 30, 2016
Comfortable and clean new wide room
Good, we are staying for leisure that's excellent with near shopping center, many food, massages, and the room is clean, good wifi. Seems like after renovated room.