It's all fine for the price. I'm in a 6-bed dorm, and it's pretty small and cramped, little space for the luggage, and the light over my own bed doesn't work.
The showers are small with no place to change or hang stuff - however, the hot water pressure is EXCELLENT.
The breakfast provided was excellent too.
As for location:
- drawback is it is a bit farther out from the city centre, if you want to get to shops, restaurants, tour bookings
- excellent point is that it is right on the shores of Magellan Strait, and there is an excellent communal sitting room with big windows overlooking the ocean
It's busy and cramped, but if you are on a budget it is clean and secure and an excellent place to stay.