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Helena Hotel

3.0 star property
Hotel within walking distance of Old Venetian Harbor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helena Hotel

Triple Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Double Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Double Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets
LCD TV
Standard Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Room service
  • Communal living room
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
  • 10 sq m
  • Sea view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Triple Room, Sea View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
1 A, Parodos Theotokopoulou, Old Town, Chania, Greece, 15731

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.2 km
  • Maritime Museum of Crete - 2 min walk - 0.2 km
  • Chania Central Market - 8 min walk - 0.7 km
  • Nea Chora Beach - 13 min walk - 1.2 km
  • Chania Lighthouse - 19 min walk - 1.7 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 31 min drive

Restaurants

  • ‪Ταμάμ - ‬1 min walk
  • ‪Άρωμα - ‬4 min walk
  • ‪Veneto - ‬3 min walk
  • ‪Avalon Rock Cafe - ‬3 min walk
  • ‪Remezzo - ‬4 min walk

About this property

Helena Hotel

At Helena Hotel, you'll be within a 15-minute drive of Old Venetian Harbor and Port of Souda. You'll have free perks like WiFi and self parking.

Languages

English, German, Greek

At a glance

Hotel size

  • 7 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8 AM - 11 PM
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking within 656 ft

Property amenities

Food and drink

  • Room service

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room

Room amenities

Be entertained

  • 20-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania

Frequently asked questions

Does Helena Hotel offer free cancellation for a full refund?
Yes, Helena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Helena Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Helena Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What's the area around Helena Hotel like?
Helena Hotel is a short 2-minute walk from Old Venetian Harbor and 2 minutes' walk from Maritime Museum of Crete.

Helena Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Emily, 4-night trip
Verified Expedia guest review

8/10 Very Good

Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
Christopher, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
VINCENT, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ezequiel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Daniel, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Nicholas, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Marc-Antoine, 4-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

The property was in a great location The owners are very kind and helpful.
5-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Me and my wife stayed at Helena Hotel during our visit to Chania. It was a great hotel which had a perfect location with everything within walking distance. Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful. Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us. I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel. Thank you for your kindness and assistant.
Naheem, 2-night trip
Verified Expedia guest review

8/10 Very Good

In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome. The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
Helen, 7-night trip
Verified Expedia guest review

8/10 Very Good

Cute Hotel
Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
Heather, 2-night romance trip
Verified Hoteles.com guest review

2/10 Poor

Terrible noise
No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
Stella, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location
Very nice hotel in a fabulous location, beds a little hard but overall a great place to stay
Graeme, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Top marks
Nice friendly owners. Gave us helpful information about local area
Victoria, 2-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Very helpful Mrs Heleni
After a booking mistake, our room was not available anymore but Mrs Heleni was extremely involved to find us a solution.
Claude, 1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Great value hotel in a lovely location
Great little hotel in a lovely spot in Chania's Old Town. Bit tough to find (make sure to type the name of the hotel into your map app, the street address and postcode take you somewhere close by but not quite there!). Very reasonably priced, facilities at the basic end of things but a couple of the friendliest owners I've ever met. My only complaint is the in-room fridge was quite noisy when the compressor kicked in and out, but otherwise all good.
1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Harald, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location
Well located to metro and hop on hop off bus. Old hotel, clean, friendly staff. Free drink for my birthday!
Amy, 3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Great hotel
Our room was very basic - tiny shower, no safe available. Location was great though, and we had everything we needed and it was always clean. The owner and his son were wonderful people. We would stay here again.
Reni, 7-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Awesome view from room
Located in the old town. Perfect for a few days stay. We were out all day & great to stay in the old town at night. Owners very helpful.
Helen, 2-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Great location
George was very friendly and helpful.Good wifi in the room and 1 minute to the waterfront.Easy walk into city.It is situated in the old town which has bags of charm
3-night trip
Verified Lastminute guest review