Friendly staff. Old hotel with small rooms, most do not have a bathroom/toilet so there are shared toilets & showers on the staircase between floors. Great location by Russell Square, 20 minutes walk to Center Point, Oxford Street, Dominion Theatre. British Museum is 5 minutes walk. Very quiet, only hear the birds in the morning. This inst glitz & glam, but good as a base for couples needing a night or two to stay. Nice old community lounge on ground floor to sit and read and has the tea & coffee facilities (non in tue room).