8/10 Very Good
Jul 8, 2016
GREAT Value hotel, would stay again !!
The Welcome House was exactly what we thought it was, a great value in a good neighborhood. It provided exactly what we wanted, a clean room, safe area, proximity to public transportation.
It wasn't anything fancy, but would stay again, without hesitation.
Issue- double booking
I had a situation where I accidentally double booked the hotel, and despite the hotel being able to keep 1 night on the reservation I cancelled, they didn't, they cancelled without penalty.
For this reason, I would, as a former "Road Warrior", with over 30 years on the road, in over 35 countries, say the hotel showed they understand the what "Great Customer Service" means.
Dan
Verified Hoteles.com guest review