Wow! This is the best place I have ever stayed (and in context I have traveled the world and stayed in some of the most exclusive hotels). The Riad itself is beautiful (see it on their website), with spacious and uniquely decorated rooms (very Moroccan) and grounds. The restaurant is so good that after two outings to other famous places, I opted to eat at the hotel every night. Great and very diverse menu is available...I don't know how they do it! Okay, mainly it's the service here that is so special, Every single person, from the footmen to the spa and especially the front desk and restaurant are simply the best ever. I was traveling solo to Marrakesh while my husband was on a trip with his brothers and I felt safe, comfortable, looked after and nothing was too much trouble. Two special things: they give you a cell phone with a direct Whatsapp connection to the hotel and you can call them to get help if you get lost or need anything and they will be right there. Next, the small streets of the medina in Marrakesh are winding and difficult to remember. When you go out, they will send a footman to walk you and when you are ready to come back, tjhey will send someone to find you and bring you back. As soon as you book, the Riad will contact you to begin setting up things you might like to do (tours, restaurant reservations, and the like). I highly recommend you let them set your excursions up. They know the guides and operators extremely well. The best!!!