We arrived late to this place and I had made reservations for the City Penthouse apartment (unit 12). They even had sent me instructions as to how to enter the room. Well, when we arrived (around midnight), we found a group of people that had also made reservations for this room and were outside of the room because somebody ELSE had also made reservations for that room and was already occupying the room. There we were, two groups of four people each, AT MIDNIGHT, trying to find a place to stay! Finally we were given a room, but of course it wasn't the room we had been promised. To make things worse, the room we received had a bathroom that would flood when taking a shower. The room flooded so badly that the water came out of the bathroom, got the floor of the room flooded, our bags got wet and even the clothes got wet. The place flooded so badly that the water went out of the room and got the hall flooded and it caught other guests attention. Finally, again around midnight, we were moved to a different room, of course, not the penthouse that we had ALREADY PAID FOR. As if this was not enough, I had very expensive earrings with me that unfortunately were somehow lost in this apartment. Therefor I think it is a bad idea staying in such a place.