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The Westin Cozumel

4.5 star property
Zona Hotelera Norte beachfront resort with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Cozumel

Outdoor banquet area
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor treatment areas, sauna, steam room, body treatments, body wraps
Lobby
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • Pet friendly
    Pet friendly
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
The price is $167
$206 total
includes taxes & fees
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds, Balcony (Balcony)

Classic Room, 2 Queen Beds, Balcony (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Balcony)

Classic Room, 1 King Bed, Balcony (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Beach/ocean view

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 82 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Beach/ocean view

Presidential Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Beach/ocean view

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Pool
Spa
Pet friendly
Free parking
9.4 out of 10, Exceptional, (1003)
The price is $249
$325 total
includes taxes & fees
Dec 1 - Dec 2
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
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About the neighborhood

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Cozumel Maritime Terminal - 6 min drive - 4.9 km
  • Benito Juarez Park - 6 min drive - 5.4 km
  • Punta Langosta Pier - 6 min drive - 5.6 km
  • San Miguel Church - 7 min drive - 5.6 km
  • Stingray Beach - 9 min drive - 7.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬7 min walk
  • ‪Tequila Beach Club Cozumel - ‬15 min walk

About this property

The Westin Cozumel

At The Westin Cozumel, you'll have access to onsite scuba diving and snorkeling. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Cuzamil, one of 2 restaurants, serves local and international cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

All inclusive

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 152 units

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 33 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Scuba diving
  • Snorkeling

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Toilet grab bar height (inches): 20
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 43-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Cuzamil - This restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Las Gaviotas - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Snack - This poolside bar serves light fare only. Open daily.
El Cielo - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #5 - lobby lounge.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 2 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel offer free cancellation for a full refund?
Yes, The Westin Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Cozumel?
Yes, there's an outdoor pool.
Are pets allowed at The Westin Cozumel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at The Westin Cozumel?
Yes, there's free self parking.
What are the check-in and check-out times at The Westin Cozumel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Westin Cozumel and nearby?
Have fun with onsite activities like snorkeling and scuba diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Westin Cozumel also has 2 bars and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near The Westin Cozumel?
Yes, there are 2 onsite restaurants, featuring alfresco dining and local and international cuisine.
What's the area around The Westin Cozumel like?
The Westin Cozumel is in Zona Hotelera Norte. Popular attractions include Punta Langosta Pier, which is 6 minutes away by car.

The Westin Cozumel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Nice hotel, with its own private cove and beach with good snorkeling just off the beach. Nice pool too and the fine dining restaurant seemed good, though we only ate there once. The free breakfast option is a pretty good choice, with the restaurant for that right on the water. Nice rooms that all face the ocean. Would definitely stay here again.
David, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Dominic, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Best beach for snorkeling | Close to airport
I first booked 3 nights and then another 4 nights because we loved the position of the hotel. We visited a few other hotels while we were to compare and found the Westin Cozumel best suited for our needs as a couple. The beach area is perfect and the restaurant right on the waters edge offers a great buffet breakfast. The staff were all very friendly and the room was cleaned nicely everyday. Pro dive operate from here also if you into scuba diving which I am. There are also canoes to use and the house reef is great for snorkeling. Mask and snorkel is provided. Fiesta car rental are also at the hotel should you need a vehicle which I recommend if you want to cruise around the island. Check out my drone footage of the hotel on instagram @dominicsymesusa
Dominic, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jonathan Andrew, 8-night trip
Verified Expedia guest review

6/10 Good

Michael, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Perfection
This place ia now my Cozumel go to.
Randell, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Kiyoshi, 6-night trip
Verified Expedia guest review

8/10 Very Good

Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .
Marlise, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

HIDROILIO, 4-night trip
Verified CheapTickets guest review

4/10 Fair

Stay Elsewhere
Pros: Nice beach with snorkeling ability Cons: Lacks entertainment, service delays (there were only two other people in the restaurant and took almost an hour to get our food) and good luck with ordering room service (takes 2 hours), room was cleaned once during our stay which left us with no towels, towel shortages, not enough beach umbrellas, and food quality is not the greatest for the high prices charged.
Bernadette, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

ALAIN, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.
Jackie, 9-night trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful. Needed to change the menu up a bit, but overall food was good though. Facility was clean.
Angela, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

ALAIN, 5-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Great hotel.. excellent service
Hotel looks big but is not .. perfect place if you want a kind of quiet hotel… service is super good with small private beach but enough and nice.. all people at the front desk are very friendly and helpful.. very clean .. service at the restaurants are unique, everyone friendly, best Omelettes are made by Cinthia and Diana is the best at the restaurant close to the beach.. if you want a good service in the pool area and the beach Alexander and Vicky are THE BEST !! I wish the pools stay available longer.. Fully recommended hotel
ALAIN, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Dawn, 4-night trip
Verified Expedia guest review

6/10 Good

The Westin is a nice property and most of the staff are amazing. What isn’t amazing is the menu, it never changes. They have you eat inside one night and the next night the outside restaurant, however the menu doesn’t change at either location. When you stay for 10 days that’s a big issue. One of our friends was extremely ill after eating one night. They also have a checkout time of 11am and will not let you stay to eat lunch without paying $$. We have been coming to Cozumel for 20 years and have never had that happen. The snorkeling is great but I can snorkel by and stay somewhere else.
Tina L, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

We really loved our stay. The staff were very nice and always spoke when they saw you. The rooms and grounds were very clean.
Libbie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved the staff friendlyness and the beautiful beach.
ROSALBA, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We’ve stayed here before and they set the benchmark for all inclusive’s! This time was even better!! Best waitstaff and staff of anywhere we’ve stayed which covers 20 Caribbean all inclusive’s. The food is over the top, the staff is second to none, the snorkeling is the best, and the property is amazing!
Jared Peter, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

We loved it so much, we decided any time we go to Cozumel we will stay at the Westin. Everything was perfect No complaints
Carlos, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

It was nice.
Lauro, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The Westin is always our top choice in Cozumel. Quiet with an excellent spot for snorkeling right from the beach area. Staff is always super friendly. During the hurricane they made sure everyone was safe. Maybe a little early on making people move to a central spot but they did their best. Suggestions if that happened again would be to have some fans for airflow and noise to block the sound of some people snoring. The only thing that would make this hotel perfect would be a pickleball or tennis court. We look forward to more stays with them.
Kelly, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

Sergei, 7-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Staff is great! Special this two ladies, Wendy and Diana their service on different areas of the hotel are spectacular.
Delores, 4-night family trip
Verified Expedia guest review