San Giuliano Terme Ripafratta Station - 8 min drive
Lucca San Pietro a Vico Station - 9 min drive
Lucca Station - 18 min walk
Airport shuttle (surcharge)
Restaurants
Dhea Bar - 4 min walk
Osteria Bastian Contrario - 9 min walk
Löwengrube - 3 min walk
Pizzeria Itaco - 10 min walk
Lucca In Tavola - 8 min walk
About this property
Lucca Relais
Located near a train station, Lucca Relais is a great choice for a stay in Lucca. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe.
Languages
English, Italian, Portuguese, Spanish
At a glance
Hotel size
6 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For more details, please contact the property using the information on the booking confirmation
Guests are required to contact this property prior to arrival to arrange check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (EUR 20 per day; includes in/out privileges)
Free offsite parking within 16 ft
Street parking available
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Coffee shop
Traveling with children
Children stay free (see details)
What to do
Ski passes
Hiking/biking trails nearby
Skiing nearby
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
Terrace
Tuscan architecture
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Memory foam mattress
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Cribs/infant beds are available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Uncovered self parking costs EUR 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A tax is imposed by the city and collected at the property. The tax is seasonal and applies to stays up to 3 nights (from April 1st to the first Sunday of November) and only the first night of stay (from the Monday following the first Sunday of November through March 31st). Guests exempted from the tax include children 14 years of age or below. Please note that further exemptions may apply.
Also known as
B&B Relais
Lucca Relais
Lucca Relais House
Relais San Lorenzo Lucca
B B Lucca Relais
Lucca Relais Guesthouse
Lucca Relais Lucca
Lucca Relais Guesthouse
Lucca Relais Guesthouse Lucca
Frequently asked questions
Does Lucca Relais offer free cancellation for a full refund?
Yes, Lucca Relais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lucca Relais?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Lucca Relais?
Yes. Self parking costs EUR 20 per day.
Is airport shuttle service offered by Lucca Relais?
Yes, an airport shuttle is available. The charge is EUR 80 per vehicle one-way.
What are the check-in and check-out times at Lucca Relais?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM. Express check-out is available.
What is there to do at Lucca Relais and nearby?
Have fun with nearby winter activities like skiing.
What's the area around Lucca Relais like?
Lucca Relais is in Lucca Historical Center, a short 9-minute walk from Walls of Lucca and 11 minutes' walk from City Wall.
Lucca Relais Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 17, 2024
Lovely hotel with good location
Very clean and spacious rooms. Very friendly staff. Booked a table for us in the local restaurant which served amazing italian food! So thank you for a great experience!
Paraskevi
Paraskevi, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Oct 21, 2019
Nice great beautiful cozy place and very close to downtown and transportation station. Management have great guest service !
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Oct 5, 2019
Good location but bathroom small and no nightlight
HenriDirlksons
HenriDirlksons, 2-night family trip
Verified Expedia guest review
6/10 Good
Sep 28, 2019
Location was great
Great location for visiting Lucca old town. Parking can be a challenge here. Communication was clear allowing us access to the building and our rooms. The A/C was not working and it was very hot upon arrival. The weather cooled significantly over night and kept us from roasting but the non-working A/C is an issue. The room was clean and otherwise comfortable. The internet worked okay. We did not see or directly interact with any personnel on site.
Joseph
Joseph, 1-night family trip
Verified Hoteles.com guest review
2/10 Poor
Jul 20, 2019
No air conditioning and attitude problem
We booked this hotel a year in advance for the Lucca Summer Festival concerts. On arrival we were told the air conditioning had 'just' stopped working. We were lead up to the attic room. We asked if there were any other rooms with working air conditioning as it was mid 30s and even hotter in the roof. No other rooms 'in fact I could have rented your room for 200 euros, there's a concert on tonight', so I assume we should be grateful to be cooked in the attic at least we have a room? Charming! We were very lucky, there was a storm in the night so we felt the roof cool down, clay roof tiles one metre above your sleeping face give out quite a lot of heat. When we checked out the next day we asked if the air conditioning was going to be fixed, and the same chap pleaded ignorance, 'oh is it not working?'
Stuart
Stuart, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 16, 2019
This is a delightful family run property located perfectly in Lucca. The rooms are charming and the general atmosphere lovely. We stayed there last year to attend the Lucca Summer Festival and the same again this year - actually on two separate occasions. There is no doubt we will do the same next year!!
Alexandra
Alexandra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2019
Great value close to old city wall
Great hotel very close to city walls. Very accommodating on check in, friendly staff and lovely rooms full of character
Tobias
Tobias, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
May 2, 2019
Everything was great. Beautiful property, clean, and well organised. Good value for money.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2018
Delightful character property just off the main ro
Vincenzo was very helpful with check in and emailed us details on how to check in after hours. However we arrived just in time and got to meet him and he sorted us out with a car spot in the garden. Accommodation was great, toiletries provided, good shower and the coffee was lovely. Map given with directions to town and places to visit. Very near to city gate. Recommend walking the city walls at sunrise. Would definitely recommend.
j a
j a, 1-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 3, 2018
Verified traveler
1-night romance trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 9, 2018
Beautiful city. Wonderful experience Great bed and breakfast. Definitely worth a visit.
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Jul 11, 2018
So we got a great deal however...... it turned out to be an attic room with slanted ceilings and beams low enough to hit your head, I have the bruises and bumps to prove it! A small room to begin with however it had NO WINDOWS!!! It did have a skylight in the bedroom ceiling that opened an inch or two only. The bathroom was tiny with a skylight and no window and a coffin sized shower. In US standards it would not be a legal room. No fire exit or ladder to escape. A/C did not cool the room until half way through the second day. On arrival the property looked nice and we are sure the lower floor rooms were far nicer but the upper floor should stay as an attic or storage. They did allow us parking in the private lot which was nice and not part of the booking but sadly we can not recommend a stay there based on our room.
Excellent location for exploring Lucca. 20 minutes from the train station, 10 minutes to the centre. Clean & comfy rooms and friendly helpful staff. would recommend.
Jemma
Jemma, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2018
A wonderful location for my family, just a short distance from the Lucca Wall.
Verified traveler
1-night family trip
Verified Hoteles.com guest review
6/10 Good
May 8, 2018
Small guest house close to city centre. We found it hard to use the strange little machine in the bedroom for breakfast provision. As the guest house is named B&B we were rather disappointed. But for the price it was quite ok.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 26, 2018
marie
Verified Hoteles.com guest review
10/10 Exceptional
Apr 17, 2018
Lovely Hotel, within walking distance of Lucca
Brilliant 6 night stay in a superb Hotel just outside the City walls of Lucca.
Verified traveler
6-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 4, 2018
Awesome!
Fantastic location. Clean, and very friendly
Reka
Verified Hoteles.com guest review
10/10 Exceptional
Mar 4, 2018
Verified traveler
1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 30, 2017
Little trip to Lucca
Wonderful stay in Lucca and made all the more better for staying at Lucca Relais. Vincent was very attentive and helpful. A visit to Lucca is a must!
sally
sally, 4-night romance trip
Verified Hoteles.com guest review
6/10 Good
Oct 28, 2017
Very good location.
Excellent location, walking distance (one block) from the city walls
Ricardo
Ricardo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2017
Magic
Excellent place for a base when you're spending time in the walled city as it's just a few minutes walk from the entrance. Staff are lovely and the place is very clean. Loved the wee balcony. Couldn't quite figure out how to make the most of the coffee machine tho!
Verified traveler
2-night romance trip
Verified Hoteles.com guest review
4/10 Fair
Sep 15, 2017
Not as described
Booked two garden view rooms, only got one the other was in the attic, no view other than sky
No breakfast which in a B&B was annoying but great pastry shop close by.
No aircon in either room
No water in fridge, told to go to local shop
Man on reception seemed annoyed to be disturbed from his phone.
Coffee machine in room was handy but the pods were a lucky dip as no indication of what contained what.
No blinds over skylight in attic room so early wake up at first light, you won't get a lay in even with a face mask as pigeons peck the roof incessantly
Bed comfortable
David
David, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Aug 29, 2017
A great location
A traditiona building that will always be my preference over a sterile chain hotel, the location is perfect, a stone's throw outside the city walls. Easy access to/from Pisa airport by road. We had access from our room to a terrace that leant itself to early evening drinks. Lucca is a wonderful place and if you want auhenticity and value for money then you will find it here.
Steven
Steven, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Aug 20, 2017
Great stay in Lucca
We really appreciated the accommodating and relaxing vibe of the Lucca Relais after over a week spent in more touristy areas of Italy. The staff were very friendly, especially considering our poor Italian skills. Room was cozy and very quiet. We're unsure about the "breakfast" aspect of the b&b (previous reviews seem to say it's been discontinued?) but we were happy to walk around Lucca to find breakfast anyway. Would highly recommend!
PS: Only major con was a large beam near one side of the bed. I think I hit my head on it a grand total of 3 times, with increasing force. Ouch.