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W Suzhou

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Suzhou Center

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Photo gallery for W Suzhou

Property amenity
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Deluxe Two-bedroom | Private kitchen | Espresso maker, electric kettle
49-inch LED TV with cable channels, TV, pay movies
Separate tub and shower, deep soaking tub, hydromassage showerhead
Suzhou's vibrant energy is palpable at W Suzhou. Unwind with a hot stone massage or body scrub at AWAY SPA, indulge in international cuisine at one of the three on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about their experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 7 meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is $130
$151 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Lake View

Fantastic Suite, Suite, 1 Bedroom, Lake View | Lake view

Fantastic Suite, Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Mega Room, Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Mega Room, Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Lake View

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 Bedroom, Lake View

Marvelous Suite, Suite, 1 Bedroom, Lake View | Premium bedding, down comforters, minibar, in-room safe

Marvelous Suite, Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner

Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner | Premium bedding, down comforters, minibar, in-room safe

Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Spectacular Room, Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 King Bed, City View

Spectacular Room, Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Spectacular Room, Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Wonderful Room, Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Room, Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Wonderful Room, Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room, Room, 1 King Bed, Lake View

Fabulous Room, Room, 1 King Bed, Lake View | Premium bedding, down comforters, minibar, in-room safe

Fabulous Room, Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

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  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, (10)
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About the neighborhood

Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

What's nearby

  • Suzhou Center - 12 min walk
  • Jinji Lake - 12 min walk
  • Suzhou International Expo Center - 7 min drive
  • Suzhou Museum - 7 min drive
  • Humble Administrator's Garden - 7 min drive

Getting around

  • Wuxi (WUX-Shuofang) - 46 min drive
  • Hongqiao International Airport (SHA) - 75 min drive
  • Suzhou Railway Station - 18 min drive
  • Yixing High-Speed Railway Station - 26 min drive
  • Suzhou North Railway Station - 26 min drive
  • Dongfangzhimen Station - 6 min walk
  • Ligongdi West Station - 9 min walk
  • Xinghai Square Station - 14 min walk

Restaurants

  • ‪The Kitchen Table - ‬2 min walk
  • ‪巴黎贝甜星海广场店 - ‬3 min walk
  • ‪国际大厦 - ‬3 min walk
  • ‪苏州钻石健身俱乐部 - ‬2 min walk
  • ‪迪欧咖啡 - ‬2 min walk

About this property

W Suzhou

W Suzhou is a great choice for a stay in Suzhou. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs, and SOL37, one of 3 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. The property is just a short walk to public transportation: Dongfangzhimen Station is 6 minutes and Ligongdi West Station is 9 minutes.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Malay, Spanish, Thai, Turkish

At a glance

DONE

Hotel size

    • 379 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CNY 200 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • 7 meeting rooms
  • Conference center (8751 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, AWAY SPA. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

SOL37 - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Su Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Woobar - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Self parking costs CNY 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Does W Suzhou offer free cancellation for a full refund?

Yes, W Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at W Suzhou?

Yes, there's an indoor pool.

Are pets allowed at W Suzhou?

Sorry, pets aren't allowed.

Is parking offered on site at W Suzhou?

Yes. Self parking costs CNY 200 per day. Electric vehicle charging is available.

What are the check-in and check-out times at W Suzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at W Suzhou and nearby?

Onsite recreation at W Suzhou includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. W Suzhou also has a 24-hour health club and spa services, as well as a garden.

Are there restaurants at or near W Suzhou?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.

Does W Suzhou have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around W Suzhou like?

W Suzhou is a short 6-minute walk from Dongfangzhimen Station and 6 minutes' walk from Gate to the East.

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W Suzhou Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent
Tao, 2-night trip

10/10 Exceptional

The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Hei Man, 2-night trip

10/10 Exceptional

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
2-night trip

8/10 Very good

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Ran, 1-night trip

10/10 Exceptional

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Bernie, 2-night trip

6/10 Good

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Mark, 1-night trip

8/10 Very good

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.

10/10 Exceptional

YOUNGWHA, 1-night trip

8/10 Very good

4-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Fiorenzo, 1-night trip

10/10 Exceptional

호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
HYOTAK, 11-night trip

10/10 Exceptional

Amilia, 2-night trip

10/10 Exceptional

SzuMing, 8-night trip

8/10 Very good

Haijuan, 1-night trip

10/10 Exceptional

很好，服务很周到
peng, 1-night trip

6/10 Good

ming, 1-night trip

10/10 Exceptional

shu yi, 1-night trip

10/10 Exceptional

SZE WAI, 3-night trip

10/10 Exceptional

Xiaochen, 1-night trip

8/10 Very good

gelin, 1-night trip

10/10 Exceptional

还不错
yu, 2-night trip

10/10 Exceptional

tahsuan, 1-night trip

10/10 Exceptional

LIYAN, 1-night trip

10/10 Exceptional

Best breakfast
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Chloe, 2-night trip