While Chueca is a charming neighborhood in Madrid, unfortunately, this so-called “hotel” did not live up to expectations. In reality, it felt more like a hostel than a hotel, and I would not recommend staying here. Here are a few key reasons why:
• Uncomfortable Beds: The "beds" were more like cots—hard, small, and incredibly uncomfortable.
• Poor Pillows: The pillows were flat, old, and offered no support whatsoever.
• Terrible Wi-Fi: The internet was virtually unusable. After multiple failed attempts to connect, I gave up entirely.
• TV Issues: The 15-inch TV in the room wouldn't turn off—not with the remote, not manually. We ended up having to unplug it. Very frustrating.
• Cramped Bathroom: The bathroom was extremely small. At 5'4", I still found it uncomfortably tight—definitely not designed with comfort in mind.
• Non-Functional A/C: Despite advertising air conditioning, ours didn’t work and wasn’t repaired during our stay. The staff gave us a small fan, which did little to help.
• Stifling Room: We were three women in a triple room. We tried opening both windows for air circulation, but the view was just an enclosed alley with four walls—no airflow at all.
• Unpleasant Smells and Noise: Leaving the windows open only brought in loud street noise and a foul sewer smell from outside. In the morning, we could hear everyone’s voices in the hotel, very noisy!
• Upgrade requested - to have more ventilation since the AC was not working, but they did not give us any options