Hotel NYX Cancun All Inclusive

3.5 star property
All-inclusive beachfront property with pool bar, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board
Beach massages

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Fitness center
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Pool bar
  • Room service
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is $198
$251 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Chac Mool Beach - 3 min drive
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

At Hotel NYX Cancun All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

Hotel size

  • 195 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
  • Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Spa services
  • Spa tub
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Deck - This restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

Fees & policies

Refundable deposits

  • Deposit: USD 150 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

The property will be renovating from April 1 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 12 costs USD 35 (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive All-inclusive property
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Frequently asked questions

Does Hotel NYX Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hotel NYX Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel NYX Cancun All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel NYX Cancun All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel NYX Cancun All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel NYX Cancun All Inclusive?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Hotel NYX Cancun All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel NYX Cancun All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (13-min drive) and Codere Casino Paseo Cancun (15-min drive) are both nearby.
What is there to do at Hotel NYX Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes yoga. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Hotel NYX Cancun All Inclusive also has a fitness center and beach cabanas, as well as spa services.
Are there restaurants at or near Hotel NYX Cancun All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around Hotel NYX Cancun All Inclusive like?
Hotel NYX Cancun All Inclusive is a short 8-minute walk from La Isla Shopping Mall and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say this property is in a good location.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Javiela, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

we were here for a seven day all-inclusive stay. The breakfast buffet and dinner buffet were awesome! Highly recommend superior suite with ocean view, it is beautiful.
Tiffany, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

James, 5-night family trip
Verified Hoteles.com guest review

6/10 Good

The over all stay was nice, the staff were very friendly and attentive! The breakfast was really good, the lady who made the eggs, did a great job! The Italian and sushi restaurant had some tasty food but the buffet and lunch was only ok! The beach was lovely and was kept free from seaweed except for Sunday, which you are charged an extra $16 for environmental tax which the lady says cleans the beach! This extra charge was not mentioned on Hotels.com, it says all taxes are included! They bumped us up to a junior suit with a sea view, however they tried to charge us €50 to start and we refused! The room had no elevator as and was on the 4th floor. The room itself was very spacious, and the bed was very comfy, but it was Very out dated compared to the room we stayed in the last trip! The shower was also VERY dated! The AC was very noisy and they didnt change the bed sheets even though we had split something on them! The coffee machine was not great in the room and They also didn’t refill the coffee or give us clean cups every day. Two doors down there is an abandoned hotel that really is an eye sore on the beach.
4-night trip
Verified Hoteles.com guest review

8/10 Very Good

We enjoy staying at the Nyx, 3rd time staying there but it also was the 3rd time with the elevator in our building didn’t work (it did work on the 1st day, then nothing for the remaining 7 days). The only other thing that we really find fault with is the music being played by the pool all day. It’s too loud. We don’t sit by the pool ever because of the noise, we enjoyed the beach&. The food has actually improved since our last visit in the beach restaurant & was really good, as always Chianti was a highlight for both service & food ( I can’t recall the ladies name who looked after us for both visits at Chianti this trip). Breakfast is a bit of an issue with line ups to get in especially during the storm. The staff did an amazing job during tropical storm. Helene. Ignacio & Daniel & Freddy stood out as well as the young man from Chianti who worked at the beach restaurant 1 night (name started with S I think). Would recommend Nyx but next time we might look at somewhere different to stay just because of the noise factor.
Stephen, 7-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great time on our stay here!
Ofelia, 7-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Kate, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Pretty nice
Lovely hotel and the all inclusive is quite worth it since it includes food and drink throughout the whole day. It has direct beachfront access and outdoor pool. Part of the hotel is under construction right now (which I believe is for the hot tub since I didn’t find the 3 outdoor hot tubs in the hotel) the breakfast is decent, we like the food at the beach the most, very good fish and shrimp tacos and calamari. The dinners are hit or miss, they do different cuisine throughout the week. oriental night is not good, but other nights are decent. If you stay for 3 nights they also include dinner at their Italian restaurant with 3 courses, staying 5 nights includes dinner at their Japanese restaurant take either teppanyaki or sushi. Overall a pretty good deal!
5-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

The food can be better . Breakfast was good .
Boribane, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

really nice place. It’s small and cozy. The only thing that bothered me was that the windows are NOT soundproof. If your room is on the lagoon side it’s very noisy during night from the road. Other than that the food was tasty, you have a lot of options all day and while you sit on the beach the waiters constantly bring you drinks and food you ordered. Get the all inclusive rate and mostly everything is included despite the price on the menu. Everything was great and everyone is very nice and friendly.
Alexandra, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

i liked the staff
Sylvia Munge, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

The property was easy to access and near several food places. The all inclusive features were great, alcoholic beverages, all you can eat food spots. The staff was extremely friendly and helpful when we had questions.
John Norman Garlan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The property was excellent overall. Food was above average for an all-inclusive. We enjoyed all the options and the changing menu. Our room was very nice. Housekeeping was average. Some dirty floors and our fridge rarely got refilled and we had to ask for waters to be replaced a few times. The condition of the beach was excellent. Finding a spot, especially with shade was not always easy. If there were even 5 more beach umbrellas available then there would have been plenty every single day we were there. That definitely would have upped our enjoyment if we didn't have to stress over finding a decent spot every day. Service on the beach changed from day to day. Sometimes we would be there and not have a waiter stop by for over an hour and some days they were more attentive. The mixed drinks were also very hit and miss depending on the day. Overall they were average and tasted watered down. The pool closed a lot earlier than what is normal in the evening as well. It would have been nice to swim at night even until 10 pm. Overall our experience was great and the staff were very friendly.
Melanie, 10-night family trip
Verified Expedia guest review

8/10 Very Good

Angela, 6-night trip
Verified Expedia guest review

6/10 Good

Food not so good!!!! Service is was wonderful❤️
Clarice, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

The staff was fantastic. They were very attentive and ready to help. The frustrating part was that when we got to the resort they tried to sell us an upgraded "all inclusive" package for $50 per person per day. There was also an "environmental tax" of $150. This would have been great to know in advance. The food was pretty good, not always hot andnot a lot of options. Believe it or not but the hot dog cart was great, fresh and hot! The hotel common area had a terrible smell, very heavy perfume it was like they were trying to cover up the smell of mildew. On our last day I noticed a mister responsible for the smell behind one of the couches. Otherwise the rooms were clean and perfect for what we were looking for. It would be great if they had another pool or more lounge chairs.
Mallory Rose, 4-night romance trip
Verified Expedia guest review

6/10 Good

vitaliy, 6-night trip
Verified Expedia guest review

8/10 Very Good

Paul, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Had such an incredible time at my first inclusive. Everyone was so lovely
Stephanie, 1-night trip
Verified Lastminute guest review

2/10 Poor

Matthew, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff maravilloso y comida estupenda.
Maria Elva, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Everything was nice but rooms curling fans didn’t not work and shower had flooding
Thadd, 5-night romance trip
Verified Expedia guest review

6/10 Good

The hotel is going into renovation right now. There are some concerns about the safety of the property. For example, the shower floor is slippery when wet and there are no rails to protect you if you start to fall. The outside is the same. Not too slippery but no rails and few steps. At the pool, the music from time to time was very offensive. And considering it is a family hotel. When the renovations are completed will be a nice and central hotel to stay in.
Paquito, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Not Good
Hotel old and in need of repair. They were renovating the lobby so that was a mess. Lots of stairs even when shuttle drops you off too many steps! No swim up pool bar. Not enough lounge chairs at pool. Had a hard time finding a lounger. Not enough restaurants. Really just one and one Hibachi place. I would never stay here again!
6-night trip
Verified Hoteles.com guest review