Mama Ines

Property class: 3
Beachfront hotel in Santa Catalina with restaurant and bar/lounge

Choose dates to view prices

Mama Ines is a great choice for a stay in Santa Catalina. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Free bike rentals, a terrace, and a garden are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

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About the neighborhood

Map
Playa el Estero, Hicaco

What's nearby

  • Estero Beach - 1 min drive - 0.4 km
  • Lagartero Beach - 25 min drive - 16.5 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Los Pibes - ‬9 min walk
  • ‪Café Panachocolat - ‬18 min walk
  • ‪Tiki Lodge Bar & Restaurant - ‬19 min walk
  • ‪Playa Santa Catalina - ‬2 min drive
  • ‪Beyond Waves Bar - ‬13 min walk

About this property

Mama Ines

  • Mama Ines is a great choice for a stay in Santa Catalina. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Free bike rentals, a terrace, and a garden are other highlights.

At a glance

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 1 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Mama Ines Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Location

7.8

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

They cancelled our reservation, mediocre service

Our stay was not that great. We arrived and the hotel had cancelled our reservation. Our reservation said "you will pay at the hotel..." but the hotel tried to charge us in advance, my card was declined so they cancelled the reservation. They claim they have tried to contact me. I asked why they did not contact Hotels.com, who could have sent me an email, and they said hotels.com did not pick up the phone. So they just cancelled my reservation. They ended up placing me and my friend in a spare room, one bed. In addition to this cancellation surprise, the service is bad. We went for dinner, it was 9. We ate our food and then we asked for dessert and they told us the kitchen had closed. The next morning we tried to have a coffee at 7.15 (all the coffee was already on the table), only a coffee, because we knew that breakfast starts at 7.30. We picked a cup of coffee and they told us to put it back because it was for another group.
Verified review

8/10 Very good

Nice hotel complexe énarque the beach

Perfect view and close to the main beach. Walkable to many restaurants and shops. We loved our stay!!
Verified review

10/10 Exceptional

Very helpful staff, close to the beach, food was delicious, rooms were OK, somewhat small but clean and included A/C.
Verified review

8/10 Very good

Amazing Location

Mama Ines is a nice boutique hotel located right on the beach. Mari, thoughtful and bi-lingual, helped us with a smile. The food was delicious and a basic breakfast was included. It is the absolute best place to have a drink and watch the sunset in Santa Catalina.
Verified review

8/10 Very good

Helpfull staff.

Did not sornd much time in the hotek but the staff is very attentive and ready to help you with anything. One reminder : If you want your room to be cleaned, make sue you leave the keys at the reception.
Verified review

4/10 Fair

Bad

Didnt like. Unfriendly staff. Room was dirty, bugs in the room. Bad Wifi. It felt like the staff didnt even care about the guests, when they just hung around the bar together. When we were going to check out, nobody was even there! So we had to bang on the windows to get a reaction
Verified review

8/10 Very good

Tolle Lage mit Aussicht auf Brandung

Einfache Unterkunft mit familiärer Atmosphäre an spektakulärer Aussichtslage
Verified review

10/10 Exceptional

Best place to stay in Santa Catalina

I kind of want to keep Mama Ines a secret. It's a gem in a beautiful place. Mama Ines is run by the Ines family. They are all hard working, nice, kind, beautiful people and genuinely have built a great place with their hands. The location is perfect, right on the beach. The food was tremendous (shrimp tacos my favorite). The rooms were clean and the area around them too. The view is great and I can't say enough how much we enjoyed this place and the family that runs it. Julio - you are fabulous. Maria Eugenia, you are beautiful and so helpful with everything. Thank you for our time spent there, we didn't want to leave. We would recommend this place but wish we could keep it a secret, it's so good.
Verified review

8/10 Very good

Good Hotel

The Hotel has a great view of the beach with easy access to it. The room was clean with access to the patio which in turn takes you to the restaurant. The bathroom was a little bit dirty with some hairs in the shower floor. Also the shower head had half of the holes covered so it took a while to take a good shower. The restaurant/bar was a great place to hang out during the night with a good variety of beers and drinks. Overall it is a good place to stay if you want to go to a trip to Coiba and from what we heard it is also a great place for surfing.
Verified review

10/10 Exceptional