8/10 Very Good
Mar 11, 2024
Pleasant Stay
Overall was very good particularly the customer service was extremely good. Hotel management team was very present & approachable.
However we were all expecting air conditioning throughout in the water villa especially it’s an enclosed bathroom. There was no AC nor fan in the bathroom and was recommended not to open the door in between the bedroom & bathroom which caused condensation. We tried but the heat/humidity made it hard to do whatever for a minute or 2 without sweating. This was very disappointing for 4.5* resort.
Food was ok, plenty to choose from and will not go hungry. We were AI and drinks were included which were very good.
The Chefs even provided us with custom made fish dishes which were very delicious.
My friends did the fishing excursion but the Maldivian style was not for anyone but there weren’t any fishing rods as another option.
We didn’t do any of the free excursions as weather wasn’t on our side.
We stayed on the water villa and there were many fishes around for snorkeling but be aware that the bottom of the water was very rocky so water shoes are the must.
Chanaka, the Guest Experience Manager was very helpful and made sure all guests enjoying their time on the island & leaving there with a big smile.
It was a pleasant stay with few minor hiccups. Thank you for taking care of us.
Joe
Joe, 8-night trip with friends
Verified Hoteles.com guest review