Friendly helpful staff, Marisa at the desk (others too), Goretti for breakfast and housekeeping was wonderful. the breakfast has sliced cheese, meat, assorted breads, jams, yogurt, cereals, fruits, juice and coffee and tea. we had a room with a balcony, very clean, a bit noisy, use ear plugs, bathrooms are clean and functional. Not much going on in the neighborhood in the evenings, close to the Marques de Pumbal Metro, which gets you everywhere. We were there for 3 nights, bought a Lisboa Card which includes metro, busses, teams and trains, as well as castles, museums, galleries and tons of other sights. We loved Lisbon, did lots but barely scratched the surface.