4/10 Fair
Oct 27, 2024
Disappointed
Disappointed after reading reviews and first time visiting Istanbul I took a gamble on this property instead of a traditional hotel.
On arrival everything looked good and after this things just got worse, from the all night parties being held by other residents in the building to music from clubs blaring till late at night 3-4am.
One of the rooms we had booked had a sewage smell as you entered the room and this was flagged on the 1st day nothing was done apart from an air freshener being handed out. No real sense of urgency to sort the matter. The sofa beds don’t work and you have to actually sleep on the leather sofa as a compromise again not as expected.
Cold showers for 7 days as hot water was temperamental again no real urgency to sort by the reception staff.
7 nights stay and towels replaced once. Bedsheets bit replaced but came and made the bed the one day towels were replaced. Housekeeping in the building 10-5 but won’t even replace the bin when requested.
Apart from location being really good I don’t know what else this apartment/hotel had to offer. If your travelling with family and kids I would avoid on the other hand for late night parties might be ideal.
Hopefully the management can replace the really bad mattresses and pillows and make offer bit more of a housekeeping service to make this place more holiday friendly.
Carrefour supermarket next door and plenty of pubs and restaurants within walking distance in terms of location and amenities.
Muhammed
Muhammed, 7-night family trip
Verified Hoteles.com guest review
