This was our first stay at this hotel, although we have stayed in many hotels in Bristol over the years, this one was recommended by a friend. So, we gave it a go, and so glad we did! At the price point, it is certainly the best we have stayed in anywhere in the city! The booking was easy and all requests were accommodated flawlessly. Check in was an absolute doddle, and the staff were genuinely kind, funny and welcoming. The location was smack bang in the middle of town, within an easy walk of the Bristol Hippodrome and the Colston Hall (now renamed), so great for gigs and shows! The room was fabulous, quirky but luxurious, and the bed was seriously one of the most comfortable I have ever slept on. I really cannot praise this place highly enough! In fact, we’re going back in a few weeks!