In the heart of Charleroi City Center, Novotel Charleroi Centre offers a unique blend of comfort and convenience. Enjoy a meal at GourmetBar, unwind on the terrace overlooking the city, or indulge in some retail therapy at the on-site shopping mall.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pet friendly
Bar
Connecting rooms available
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
Room service
Business center
Meeting rooms
Terrace
24-hour front desk
Free grocery shopping service
Communal living room
Feel at home (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Terrace
Daily housekeeping
The current price is $100
$100
$113 total
includes taxes & fees
May 4 - May 5
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
24 sq m
Sleeps 2
2 Twin Beds
View all photos for Family Room, 2 Double Beds
Family Room, 2 Double Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
27 sq m
Sleeps 4
2 Double Beds
View all photos for Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
32 sq m
Sleeps 3
1 Double Bed
View all photos for Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
27 sq m
Sleeps 2
1 Double Bed
View all photos for Superior Suite, 1 Queen Bed with Sofa bed
Charleroi (CRL-Brussels South Charleroi) - 8 min drive
Charleroi-West Station - 6 min walk
Marchienne-au-Pont Station - 6 min drive
Charleroi-South Station - 9 min walk
Restaurants
Novotel Charleroi Centre - 1 min walk
Häagen-Dazs - 3 min walk
Burger King - 2 min walk
Gourmet Bar Novotel Charleroi Centre - 1 min walk
Le Pain Quotidien Charleroi - 1 min walk
About this property
Novotel Charleroi Centre
When visiting Charleroi, Novotel Charleroi Centre is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. Fellow travelers love the helpful staff.
Languages
Dutch, English, French, German, Italian, Spanish
At a glance
Hotel size
123 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (EUR 15 per day; includes in/out privileges)
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Multilingual staff
Facilities
Built in 2017
Safe-deposit box at front desk
Terrace
Television in common areas
Communal living room
Fitness center
Shopping mall on site
At least 80% of food locally-sourced
At least 80% organic food
Annual offsets purchased for at least 10% of carbon footprint
Local culture & ecosystem education
Double-glazed windows
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Thin carpet in room
Room amenities
Be entertained
102-cm flat-screen TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Dining
GourmetBar - Onsite brasserie.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Administrative fee: EUR 3.00 per person, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 23 per person
Children & extra beds
Rollaway beds are available for EUR 21 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 17 per pet, per night
Parking
Covered self parking costs EUR 15 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi
Frequently asked questions
Does Novotel Charleroi Centre offer free cancellation for a full refund?
Yes, Novotel Charleroi Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Charleroi Centre?
Yes, cats and dogs are welcome. There's a charge of EUR 17 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Charleroi Centre?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Novotel Charleroi Centre?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Novotel Charleroi Centre and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel Charleroi Centre?
Yes, there's an onsite restaurant, GourmetBar.
What's the area around Novotel Charleroi Centre like?
Novotel Charleroi Centre is in Charleroi City Center, a short 6-minute walk from Charleroi-West Station and 7 minutes' walk from City Hall of Charleroi.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Novotel Charleroi Centre Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Parking
Bed
Shower
Restaurant
Shopping malls
Cities
Lobby
What guests liked
Breakfast was very good with a variety of options, including boiled eggs and a selection of pillows. (5 reviews)
Parking was easy and accessible in the underground parking lot. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Apr 13, 2025
Comfortable hotel
Very short stay, so it fitted our needs. Room was very hot though. There was air conditioning, but it was too noisy to leave on.
Kirsteen
Kirsteen, 1-night trip
10/10 Exceptional
Jan 19, 2025
It was a nice experience, breakfast was great
claudia
claudia, 4-night trip
8/10 Very good
Mar 1, 2025
Dirty walls and found chewed gum next to the sink in the bathroom.
Joseph
Joseph, 1-night trip
10/10 Exceptional
Oct 19, 2024
Great hotel
Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this.
Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Yvonne
Yvonne, 5-night trip
10/10 Exceptional
Oct 13, 2023
good breakfast, good location, close to airport
Yoones
Yoones, 1-night trip
10/10 Exceptional
Aug 31, 2024
Good position, close to gare central from where you can reach the airport easily.
Close to shopping centre and different restaurants.
Hotel clean with big room.
Bisala Priscilla
Bisala Priscilla, 1-night trip
6/10 Good
Aug 6, 2023
Perfect location in between traveling with the shopping mall attached to the hotel and lots of dining options around the area
Tomas
Tomas, 1-night trip
8/10 Very good
Mar 11, 2024
Very good hotel
Nice modern rooms in a central location
martin
martin, 1-night trip
8/10 Very good
May 4, 2024
Nice clean modern hotel and a very very good breakfast. Beds to our taste, firm snd with selecrion of pillows.
Markus
10/10 Exceptional
Feb 21, 2023
Great hotel
Richard
Richard, 1-night trip
4/10 Fair
Dec 11, 2024
Nice welcome but dirty rooms - not recommended.
The check-in was good - the receptionist very welcomming and nice. But the room was discusting - very dirty and smelled of old sweat and the carpet had so many stains on it (and the furniture) and the shower cabin dirty. Very uncomfortable - at least the sheets seemed clean but the pillow and duvet had a discusting smell.
Rikke
Rikke, 1-night trip
8/10 Very good
Mar 20, 2024
Clean room, nice restaurant. Central location .
M.
M., 1-night trip
10/10 Exceptional
Apr 16, 2024
Surprisingly nice hotel near the airport, still in the city. Service at restaurant and bar a little slow, reception extremely attentive
Verified traveler
1-night trip
10/10 Exceptional
Dec 5, 2023
Central, clean and convenient.
Nathan
Nathan, 1-night trip
10/10 Exceptional
Dec 30, 2022
Very modern clean hotel
Adam
10/10 Exceptional
Jul 22, 2024
Charleroi Centre hotel
Helpful front desk. Nothing open to eat on Belgium national day. Nice room marred by hard bed and unusual pillows. Well placed for centre and rail stations.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Jul 31, 2023
Ideal hotel to visit Charleroi. Great service, very friendly staff, clean and comfortabel room (familyroom with two children) and a nice breakfast. I recommend this hotel! We had a great visit!
Maartje
Maartje, 1-night trip
10/10 Exceptional
Aug 21, 2023
Very nice
Very nice hotel, comfortable and quiet.
Trifon
Trifon, 1-night trip
10/10 Exceptional
Jun 4, 2024
Very nice hotel in the Charleroi city center. Most restaurants closed by 7 or 8pm, and was difficult to find many solid dining options. Not an easy city to navigate without a car.
Jason
Jason, 3-night trip
10/10 Exceptional
Jun 4, 2023
Great quality hotel. Good value
The room was spacious and well laid out, breakfast was very good, I enjoyed boiling my own eggs. The staff were helpful. Parking was easy.
Sam
Sam, 1-night trip
8/10 Very good
Apr 15, 2024
The property was good but the Area was run down & very limited thing to do
Derek
Derek, 1-night trip
4/10 Fair
Sep 17, 2024
Badly organised and poorly staffed.
Chris
Chris, 1-night trip
10/10 Exceptional
Sep 5, 2023
Had a fantastic stay in Novotel Charleroi, bright and spacious rooms with great showers. Bed was very comfortable. Only issue I had was the speed of check in with only one member of staff working and a queue of 6/7 guests, not a big issue overall. Fantastic stay.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Aug 29, 2022
Had a problem with the booking and was resolved very quickly. Great central location
stewart
stewart, 1-night trip
8/10 Very good
Jan 12, 2024
The hotel was nicer than most chains I've stayed in.
Right next to a shopping mall, so parking is available and there are numerous shops and things to do.
The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem.
Overall, would recommed.