When we arrived from the airport at 2:30am we were a bit weary of the back roads/alley way that lead to the hotel. Once in reception though, we were greeted by a friendly receptionist who could see we were tired, walked us straight to our room without questions, the room was so spacious and the view was amazing. The hotel is only fairly new & still under renovations but it didn't take away from the beautiful hotel. A fan in the bathroom would be beneficial. The channels on the tv were mostly in Thai with only 3-4 English programs. The daily breakfast needs more variety. It was the same options everyday. Eggs (your choice how they are cooked) 2 pieces of bacon, 2 pinky sized sausages, 2 slices of toast, a cherry tomato cut in half. All meals at the restaurant include a 10% surcharge. The daily, free shuttle runs every hour, but we waited twice as it wasn't on the hour. We often had to ask for a second roll of toilet paper as they only provided 1 a day. Other than that, the hotel staff were friendly, helpful & we would stay here again.