All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3.4/10
Cleanliness
2.6/10
Staff & service
2.0/10
Amenities
2.6/10
Property conditions & facilities
Reviews
6/10 Good
Dec 19, 2019
Verified traveler
6-night trip
Verified Expedia guest review
2/10 Poor
Dec 7, 2019
Lousy hotel to be avoided
The hotel is outdated and the information I got through Hotel.com is misleading. The rooms smell musty, the furniture outdated and non-functional, lamps do not work and door and windows do not close well. The walls were covered with grey mustiness. I am angry with Hotel.com since you are my prime source of info and I booked that lousy hotel upon your advice.
Anwar
Anwar, 2-night trip
Verified Hoteles.com guest review
4/10 Fair
Mar 29, 2020
Servicio medio
Reserve una cama mateimonial, y al llegar nos dimos cuenta que eran dos camas simples y la respuesta fue que ellos no trabajan con camas matrimoniales.
Verified traveler
5-night trip
Verified Hoteles.com guest review
2/10 Poor
Mar 21, 2020
Luis Mauricio
Luis Mauricio, 3-night trip
Verified Hoteles.com guest review
4/10 Fair
Jan 6, 2020
Tienen problemas de limpieza y fallas en los inodoros.
Retuvieron mi pasaporte porque no podían aplicar el pago para que pagáramos otra vez.
No hay interés de la gerencia por resolver problemas.
Verified traveler
3-night family trip
Verified Expedia guest review
2/10 Poor
Jan 2, 2020
Malooooooo
Muy mal
Bebsabe
Bebsabe, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Nov 23, 2019
Abandono de mantenemiento
Puerta rota,banjo con mog y sin limpiar,sábanas sucias,toallas sucias,televisor sin mando,desayuno pobre,limpieza fatal