Of all the hotels I've stayed at on my current trip, this was the one that exceeded my expectations the most. The room was surprisingly spacious for 3 people, and the bed was very comfortable (as was the sofa bed my friend used with no complaints). Bathroom was clean and modern.
The staff were always welcoming and friendly during our interactions, very professional and helpful as well. Location can't be beat, you're right in the middle of Bukit Bintang. Occasional bass thumping can be heard on weekend nights, but only the lightest of sleepers will notice. Subway, restaurants, bars, malls, Jalan Alor... everything you need in walking distance. I don't know if or when I'll be back to KL, but I will definitely stay here again if I do!