*Tedious check in procedure - Its not near the hotel, so you'll have to go to a separate location to pick up the keys, dont forget to pay for parking though even if you'll only be there for a few minutes, there's cameras everywhere.
*Bad customer service. - I asked for the "free parking" that they mentioned they had. I never got any acknowledgement of that email, then I followed up and they countered with "did you ask for the free parking" I said that I did and screenshot my original email to them, to this day I havent heard back from them.
*No "free parking" - So good luck parking, as the meters dont accept coins and you'll have to call and pay by phone, hopefully the number works because it didnt when I called. Its a miracle I never got a parking ticket.
*Misleading photos - Photos of a picturesque balcony had me fooled, thats not what you're getting here so dont get your hopes up. My apartment came with a 17" TV and a courtyard view on the 2nd floor. A farcry from the actual photos
*Multiple rude emails - They'll basically email you everyday reminding you to get out by 10am on your checkout day or else. Classless.
*£180 for service - Yep, you read that right. They give you an emergency number and if they deem what you're calling about a "non emergency" then you get charged £180 for calling them. The fact that this shambles of a "company" feels comfortable telling that to customers says a lot about these people.
Stay away, you've been warned.