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Mango Hotel

2.5 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mango Hotel

Comfort Double Room, 1 King Bed, Garden View | View from room
Deluxe Penthouse, 1 Bedroom, Garden View | Terrace/patio
Deluxe Penthouse, 1 Bedroom, Garden View | Living area
Deluxe Penthouse, 1 Bedroom, Garden View | Living area
Deluxe Penthouse, 1 Bedroom, Garden View | Living room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Children's pool
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Concierge services
  • Picnic area
  • Luggage storage
Feel at home
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, Pool View

Standard Triple Room, Pool View | In-room safe, free WiFi, bed sheets

Standard Triple Room, Pool View

Highlights

Air conditioning
Refrigerator
Private bathroom
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Double Room, 1 King Bed, Garden View

Comfort Double Room, 1 King Bed, Garden View | In-room safe, free WiFi, bed sheets

Comfort Double Room, 1 King Bed, Garden View

Highlights

Air conditioning
Refrigerator
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 Bedroom, Garden View

Deluxe Penthouse, 1 Bedroom, Garden View | In-room safe, free WiFi, bed sheets

Deluxe Penthouse, 1 Bedroom, Garden View

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Queen Bed, Pool View

Basic Double Room, 1 Queen Bed, Pool View | In-room safe, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Refrigerator
Private bathroom
In-room safe
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hotel El Capitan Tulum

Pool
Free breakfast
Free parking
Free WiFi
8.8 out of 10, Excellent, (17)
Hotel El Capitan Tulum
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About the neighborhood

Map
Calle Polar con Av. Coba, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 18 min walk - 1.5 km
  • Gran Cenote - 3 min drive - 3.8 km
  • Playa Ruinas - 6 min drive - 3.1 km
  • Tulum Mayan Ruins - 6 min drive - 3.0 km
  • Playa Paraiso - 13 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive
  • Cancun Intl. Airport (CUN) - 89 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪La Coqueta - ‬1 min walk
  • ‪Boston’s Tulum - ‬5 min walk
  • ‪Azul Cafe - ‬4 min walk

About this property

Mango Hotel

At Mango Hotel, you'll be just a 5-minute drive from Tulum National Park and Gran Cenote. Guests can enjoy the outdoor pool, along with onsite scuba diving and snorkeling. A children's pool and a garden are other highlights.

Languages

Czech, English, Slovak, Spanish

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 9 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 4 percent for credit card payments
  • The front desk is open daily from 8 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children's pool

What to do

  • Scuba diving
  • Snorkeling
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool

Room amenities

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 4 percent

Policies

This property accepts credit cards.

Also known as

Mango Hotel Tulum
Mango Tulum
Mango Hotel Hotel
Mango Hotel Tulum
Mango Hotel Hotel Tulum

Frequently asked questions

Is there a pool at Mango Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mango Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mango Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Mango Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mango Hotel?
Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is noon.
What is there to do at Mango Hotel and nearby?
Have fun with onsite activities like snorkeling and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
What's the area around Mango Hotel like?
Mango Hotel is a short 18-minute walk from Tulum National Park and 19 minutes' walk from Cenote Calavera.

Mango Hotel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Greaf little hotel
Superb little hotel in a great location in Tulum: 10 mins walk away from the main restaurants and bars and the right end of town for an easy cycle to the beach. Jana made everthing so simple for us and was so welcoming: the perfect hosf.
David, 7-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

The hotel is clean and comfortable, the staff is friendly. Can’t complain too much based on the price.
Stefanie, 2-night trip
Verified Expedia guest review

8/10 Very Good

The only knock to the rating is the location of the hotel which is at the edge of the town (the edge that is closed to the center, but still an edge). It is a good 10-12 minutes walk before you encounter the first restaurant you would consider eating at. Usually I wouldn't mind that, even with kids, however this time it was different for two reasons: 1) It is super hot and super humid in Tulum 2) It can rain heavily without notice for several minutes and I was in constant fear that my cast on my broken arm will get wet Other than the location, which if you're without kids, with a car or able (or willing) to rent bicycle should be no problem to you, this place is EXTREMELY well worth the low price tag. The rooms are spacious and comfortable, the pool is refreshing, staff is amazingly nice and helpful and there are small well thought of details that differentiate this hotel from nearly all others we've been to such as a basket of fresh fruit each morning, a decent amount of towel hangers and sockets in the room, etc. The only thing that I would recommend them to improve within the room is the blinds in the window which were difficult to manage and did not do their job efficiently
Tomer, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice place
Clean room, friendly staff, nice courtyard, small pool.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Helpful staff. Best to purchase tours via hotel, find that prices are cheaper. Jane was helpful in providing information on how to get around. Sporadic internet hiccups. No TV in room, which was fine for the short time we were there.
Lupe, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Note hotel, close to town!
Nice clean hotel, we stayed there two nights! it was the perfect amount of time. It was hot and the AC was not great...but doable.
Gloria, 2-night trip
Verified Orbitz guest review

8/10 Very Good

Comfortable, clean and staff is awesome
Very happy to have stayed in Hotel Mango while we were in Tulum. Three of us stayed in 'penthouse', it was comfortable and very clean. The sofa bed in the living room was perfectly comfortable to sleep on. The hotel staff was awesome, always asking how to help and if we had any concerns. The hotel is at the north end of town so very quiet. The town of Tulum is expanding and appears to be in a state of construction. This was evident from our penthouse view and to be honest we enjoyed observing the construction process nextdoor. And we had the best 360 view of an exciting afternoon thunderstorm / hailstorm from the comfort of our penthouse suite :)
Cat, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Charming hotel with lovely staff.
This was a fantastic hotel in the centre of Tulum. The staff was amazing and me and 3 friends stayed in the penthouse suite which was perfect. I cant recommend enough. So affordable!
Pavlo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Perfectly located if you want easy access to beach
They were so lovely. I forgot her name, but she’s Czech and she gave the best advice what to do in town. It’s located right next to 24 hour quick marts and is right on the point that has easy access to ruins, beaches and cenotes. I recommend this place to people that want to stay in town but still able to travel easily to tourist hot spots.
natalie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel in Tulum
overall the hotel was really comfortable and the service was amazing!
2-night trip
Verified Expedia guest review

8/10 Very Good

Not a bad place. Decent for a night or two
Decent place to stay. Could have been cleaner.
Daniel, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Great little place
We loved our stay at Mango Hotel. My partner and I stayed here and the room was perfect for us so cute and just what we needed. The pool and garden area was lovely. We forgot her name but the lady working reception (From Czech Republic) was so helpful and so comforting. She gave us so many ideas of things to do in Tulum and we had lots of laughs with her she is so sweet and is very good at her job. The only thing Bad I would have to say is our bed/pillows werent that comfortable. But all in all was such a good place to stay, very good value for money. Would definetly come back
Aspen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location
Great hotel for few days in Tulum, perfect location, really nice staff, small clean pool for cooling, everything you need and want in the rooms... we would gladly recommend!
Felix, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay.Don't think twice.book it!
Cute little property at the entry to town.Perfect as headquarter to explore the zone. Comfy beds,shower and pool area is relaxing. Friendly staff,clean and with coffee, fruit and tea available all day. Would stay again without blinking my eyes. ( We actually rent initially a place close ro the beach on the jungle side and due extreme heat and rain I decided to cancel and rent at Mango) what a smart move to stay here.Penthouse rocks!
Manu, 3-night trip
Verified Expedia guest review

8/10 Very Good

Good and simple
Good hotel for the price. It is very basic, but that's all you need if you're going to spend your day visiting turistic attractions. I would stay there again.
ale, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice stay!
It was a nice stay! Staff is helpful and friendly! Pretty basic conditions of the hotel!
Verified Hoteles.com guest review

4/10 Fair

Beware of "broken" credit card machine
I have mixed feelings about the Mango hotel. The room was ok. It was small , clean with a tiny fridge and no tv. There is a small pool in the backyard and a shady area for reading. Cleaning and maintenance staff were fine.The real issue is with one of the front desk staff, Jane.When we arrived she told us the credit card machine was "broken " and we would have to pay in cash. Since we never carry that much cash I told her we would pay later. I left a deposit and she gave me a receipt. The next day she said the machine was "fixed" but when I paid she added an extra charge telling me that all businesses in Tulum add extra fees for credit cards. The don't. After this I heard her tell two other guests that the machine was broken again. I feel that this is some kind of scam. The experience spoiled our trip and for that reason I cannot recommend this hotel.
Verified Hoteles.com guest review

10/10 Exceptional

Highly recommend
Stay there was quite pleasant. We had a rental car, so we could get to the beach and ruins/park easily. Staff was very pleasant and attentive to our comfort.
Verified Expedia guest review

10/10 Exceptional

Friendly staff. Great location for town, cabs, bus, beach access. Minimal room/proeprty but clean with AC. Can't beat the price!
Verified Hoteles.com guest review

6/10 Good

Close proximity to Tulum, simple budget hotel
It was a quick night at Mango hotel. We like the fact that it's very close to Tulum entrance and it has a minimart close by. However, the road to the property could be improved.
Verified Hoteles.com guest review

8/10 Very Good

La calle al llegar en malas condi fue complicado
Mirna G, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Buena ubicación, tranquilo, limpio, excelente trato con el cliente, acogedor el jardín con alberca . recomendable
Annamaria, 1-night trip
Verified Expedia guest review

6/10 Good

Me gustó el trato del personal en general. La relación calidad-precio no me parece justa, ya que pagas cerca de 1000 pesos la noche y la habitación no cuenta ni siquiera con un jabón de barra para la ducha o shampoo, no hay TV y la habitación es muy pequeña. La decoración del hotel es muy linda y la cama muy cómoda. El área de estacionamiento es en la calle.
GISELA, 1-night trip
Verified Expedia guest review

8/10 Very Good

BEATRIZ, 7-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Simpelt hotell med bra personal
Personalen var jättetrevliga rummet var väldigt spartanskt men rent. Tyvärr fungerade inte WiFi under min vistelse (1 natt) men det verkade som att det var en tillfällig händelse (antennen hade blåst ner och de hade en tekniker där som försökte fixa det) . Trädgården var trevlig men liten.
John, 1-night trip
Verified Hoteles.com guest review