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Hotel Polanco

3.0 star property
Relax in comfort knowing you can stay on top of work at the 24-hour business center.

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Photo gallery for Hotel Polanco

Front of property
Breakfast area
Lobby
Staircase
In-room safe, desk, free WiFi, bed sheets
Hotel Polanco offers a modern retreat near Paseo de la Reforma. Stay active with the gym and connected with in-room WiFi, or take advantage of dry cleaning services and tour assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Microwave in a common area
  • Laundry service
  • Meeting room
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 3 min walk
  • Chapultepec Park - 7 min walk
  • Auditorio Nacional - 9 min walk
  • Parque Zoologico de Chapultepec - 14 min walk
  • Antara Polanco - 15 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 31 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 52 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Mexico City Buenavista Station - 22 min drive
  • Mexico City Fortuna Station - 30 min drive
  • Tultitlan Lecheria Station - 32 min drive
  • Auditorio Station - 14 min walk
  • Polanco Station - 17 min walk

Restaurants

  • ‪Gin Gin - ‬4 min walk
  • ‪Parole Polanco - ‬3 min walk
  • ‪Tacos de la Sombrilla Azul - ‬7 min walk
  • ‪Manaw Thai Kitchen - ‬4 min walk
  • ‪Dante Brasa y Fuego - Polanco - ‬3 min walk

About this property

Hotel Polanco

Hotel Polanco offers a fantastic location, putting you just a 5-minute walk from Paseo de la Reforma and Avenida Presidente Masaryk. Also, Chapultepec Park and Auditorio Nacional are within just a 10-minute walk. The property is just a short walk to public transportation: Auditorio Station is 14 minutes away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • Fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

Are pets allowed at Hotel Polanco?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Polanco?

Sorry, there's no onsite parking at Hotel Polanco.

What are the check-in and check-out times at Hotel Polanco?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Polanco and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Hotel Polanco like?

Hotel Polanco is a short 4-minute walk from Paseo de la Reforma and 3 minutes' walk from Avenida Presidente Masaryk.

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Hotel Polanco Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

great place to stay
LETICIA, 1-night trip

8/10 Very good

Housekeeping very nice Close to a very good restaurant area
Carlos, 3-night trip

10/10 Exceptional

Check in was smooth and location is convenient!
Nishani, 2-night trip

10/10 Exceptional

Hotel was clean, room was spacious and comfortable. Good location .
Todd, 1-night trip

10/10 Exceptional

Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Alicia, 4-night trip

8/10 Very good

Good location
Adrián, 1-night trip

10/10 Exceptional

The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Laura, 1-night trip

10/10 Exceptional

Love it
Nicole, 1-night trip

4/10 Fair

I would not recommend to stay here. That’s all I have to say.
Luciano, 2-night trip

8/10 Very good

You get what you pay for, not a luxurious place for ok for stay, has to go down to get water bottle cos there is staff to bring up
L Tania, 1-night trip

4/10 Fair

At best, this hotel is a bit below average. Our bathroom was postage stamp size. The room wasn't much larger. For sure the location is great, but it goes down hill from there. Adequate, kind of. Impressive? Not.
Edward, 2-night trip

10/10 Exceptional

Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Gregory, 2-night trip

6/10 Good

Convenient and affordable
Donald, 3-night trip

10/10 Exceptional

I have known this hotel for several years. I appreciate it when I go to Mexico City for its geographical location, its tranquility, and its calm. Its staff is very pleasant and attentive. I can only recommend this hotel for all these qualities.
Pierrick Jean-Pascal, 1-night trip

8/10 Very good

The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
JULIO, 1-night trip

8/10 Very good

Old style in the hearth of Polanco
The location of the hotel is ideal to go around in Polanco. Near the park, near the restaurants and the nightlife. Quiet and safe, the Hotel is a bit "old" but clean and the service is puntual and not invasive. No brakfast available but you have a lot of cafes and patiseries at 2-3 minutes walking distance. The room's toilet have no window ant his keeps the humidity level in the room quite high. Very clean but a little bit old fashined.
Igor, 4-night trip

8/10 Very good

Room was very clean, lobby and hallways a little dirty
robert, 2-night trip

8/10 Very good

The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.

8/10 Very good

The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Edgar, 3-night trip

6/10 Good

Ok
Hong-Dar, 2-night trip

10/10 Exceptional

ok
René Iván, 1-night trip

6/10 Good

From desk no friendly

2/10 Poor

When I arrived I was told that my reservation was not there, they made me fill out some paperwork and told me they would make another reservation for me. In the end they accepted that they had my reservation with Expedía, but that they would not use it because they charge them commission.
Gunnar, 2-night trip

8/10 Very good

L Tania, 1-night trip

10/10 Exceptional

Excelente hotel, cómodo y tranquilo
Norma Isela, 1-night trip