When you stay at The Mermaid Hostel Downtown - Adults Only, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Free perks include WiFi, self parking, and continental breakfast daily between 9 AM and 11 AM. Other features include a terrace and a garden.
Languages
Spanish
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 9 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets stay free (dogs only)
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free offsite parking nearby
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning 9 AM–11 AM
Barbecue grills
Shared microwave
Shared refrigerator
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Arcade/game room
Room amenities
Freshen up
Towels
Stay connected
Free WiFi
Food and drink
Shared kitchen access
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards.
Also known as
Mermaid Hostel Downtown Adults
Mermaid Hostel Adults
Mermaid Downtown Adults
The Mermaid Hostel Cancun
The Mermaid Hostel Downtown - Adults Only Cancun
Frequently asked questions
Does The Mermaid Hostel Downtown - Adults Only offer free cancellation for a full refund?
Yes, The Mermaid Hostel Downtown - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Mermaid Hostel Downtown - Adults Only?
Yes, dogs stay free.
Is parking offered on site at The Mermaid Hostel Downtown - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at The Mermaid Hostel Downtown - Adults Only?
You can check in starting at 3 PM. Check-out time is 11 AM.
Is there an onsite casino at The Mermaid Hostel Downtown - Adults Only?
No, this hostel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
What is there to do at The Mermaid Hostel Downtown - Adults Only and nearby?
The Mermaid Hostel Downtown - Adults Only has an arcade and a picnic area, as well as a garden.
What's the area around The Mermaid Hostel Downtown - Adults Only like?
The Mermaid Hostel Downtown - Adults Only is in Downtown Cancun, a short 20-minute walk from Plaza Las Americas and 8 minutes' walk from Plaza 28.
The Mermaid Hostel Downtown - Adults Only Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
5.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
Mar 17, 2020
Home away from Home
I was able to get up in the morning. Breakfast starts at 9am, but I usually need to leave before then. Starting this week I will be working remotely so I will make breakfast.Its pretty laid back and simple home like living here. Home away from home.
William
William, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Mar 17, 2020
Its friendly here, authentic hostel and homey feel
Its a friendly environment here. Currently there is a global emergency unfolding but everything is calm with a small number of people so the stresses of sick people due to large numbers isn't at this place so much.
William
William, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 27, 2019
Great Atmosphere, lots of students, cheap prices,good location.
Verified traveler
4-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 5, 2019
Great Hostel and Great Location
Over all it was a very good hostel, great location for Downtown, very clean and well maintained. Quiet and comfortable as well. The only thing that stops it getting full marks is there wasn't always a member of staff around when I needed one, but this is minor and I would recommend this hostel.
Simon
Simon, 3-night trip
Verified Hoteles.com guest review
4/10 Fair
Apr 11, 2018
Frightening experience TO the hostel.
To the owner of this property: PLEASE absolutely check its listings on all the maps apps. After we got into the Cancun bus station, we followed Apple Maps to get ourselves to this hostel which said would be a 30-minute walk. It took us further up north, a shady part of town. We absolutely got lost and panicked, because the management did not make sure this property had the correct address listed on all the maps apps. The hostel was fine, but who knows what might have happened had we not run into a cab driver (barely any were coming by that area).
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 30, 2020
Guillermo
Guillermo, 1-night business trip
Verified Hoteles.com guest review
2/10 Poor
Dec 11, 2019
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Oct 18, 2019
El colchón (si así se le puede llamar) es solo una esponja ya que se sienten las tablas
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2019
Fue expectacular,,, cancun muy lindo playa del carmen y tulum especial y mejor la isla de las mujeres... con todo el ambiente en el hostel fue maravilloso
Ricardo
Ricardo, 7-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 28, 2018
Céntrico, moderno y tranquilo
Ambiente relajado.Biena atención.Independencia y muy buenos lugares comunes,especialmente el patio.Los voluntarios hacen un trabajo maravilloso