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Rosen Heim HAKUBA

3.0 star property
Escape to nature’s serenity where mountains meet tranquility. Relax by the fireplace after exploring trails on horseback or reinvigorate with an indoor hot spring soak.

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Photo gallery for Rosen Heim HAKUBA

Hot springs
Restaurant
Front of property - evening/night
Hot springs
Superior Twin Room | Desk, blackout drapes, free WiFi, bed sheets
Nestled near Hakuba Valley Ski Area, Rosen Heim HAKUBA offers a cozy retreat with an indoor mineral hot spring (onsen), fireplace in the lobby, and serene surroundings. Explore nearby trails on horseback or by bike, unwind at the sauna or 2 spa tubs, and indulge in a massage. With free WiFi and helpful concierge services to plan your day.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Onsen
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • 2 hot tubs
  • Hot springs
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Sauna
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Triple Room

Desk, blackout drapes, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, blackout drapes, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Quadruple Room

Desk, blackout drapes, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin Room

Desk, blackout drapes, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room

Desk, blackout drapes, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Property amenity

Hakuba PAIPU NO KEMURI

  • Parking available
  • Free WiFi
  • Laundry facilities
8.4 out of 10, Very Good, (187)
The price is $99
$109 total
includes taxes & fees
Mar 13 - Mar 14
Hakuba PAIPU NO KEMURI

About the neighborhood

Map
3750 Happo Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 2 min walk
  • Happo-one Adam Gondola - 7 min walk
  • Happo One Sakka Ski Lift - 4 min drive
  • Hakuba Iwatake Ski Resort - 5 min drive
  • Hakuba Goryu Ski Resort - 7 min drive

Getting around

  • Chikuni Station - 16 min drive
  • Nakatsuchi Station - 22 min drive
  • Hakuba Station - 27 min walk

Restaurants

  • ‪カフェアンドバー ライオン - ‬9 min walk
  • ‪Hakuba Taproom - ‬5 min walk
  • ‪日本料理雪 - ‬7 min walk
  • ‪アンクル スティーブンス - ‬5 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬8 min walk

About this property

Rosen Heim HAKUBA

You'll be in a fantastic location at Rosen Heim HAKUBA, just a 5-minute walk from Hakuba Happo-One Ski Area and Hakuba Valley Ski Area. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, an outdoor tennis court, and a sauna.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Tennis
  • Horse riding/rentals
  • Hot springs
  • Karaoke
  • Fishing
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path to elevator
  • Handrails in hallways
  • Hallway handrail height (inches): 40
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (once per stay)

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1100 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Rosenheim Hakuba Hotel
Rosen Heim HAKUBA Hotel
Rosen Heim
Rosen Heim HAKUBA Hotel
Rosen Heim HAKUBA Hakuba
Rosen Heim HAKUBA Hotel Hakuba

Frequently asked questions

Does Rosen Heim HAKUBA offer free cancellation for a full refund?

Yes, Rosen Heim HAKUBA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rosen Heim HAKUBA?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rosen Heim HAKUBA?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Rosen Heim HAKUBA?

You can check in starting at 3 PM. Check-out time is 10 AM.

What is there to do at Rosen Heim HAKUBA and nearby?

Have fun with onsite activities like horseback riding and fishing, and practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Soothe your senses in one of the 2 hot tubs or enjoy the use of a sauna.

Are there restaurants at or near Rosen Heim HAKUBA?

Yes, there's an onsite restaurant.

What's the area around Rosen Heim HAKUBA like?

Rosen Heim HAKUBA is a short 2-minute walk from Hakuba Happo-One Ski Area and 7 minutes' walk from Happo-one Adam Gondola.

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Rosen Heim HAKUBA Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely Helpful Staff
Staff were wonderful, reasonably easy walk to the ski lift. you can hire gear on site as well as arrange lift tickets. Room was huge and very clean
charmayne, 4-night trip

10/10 Exceptional

Well located Happo One Hotel
A flat <5 minute walk to the Nakiyama lifts one way, to a row of Hakuba bars and eateries the other, this hotel was centrally located and a great choice for a ski holiday. The bath area is a highlight if you're into the Japanese bathing culture, with both inside and outside gender-segregated soaking areas. Fun happy hour activities daily were a nice touch (food samples, mochi pounding.)
Lisa, 3-night trip

10/10 Exceptional

One of the less expensive places to stay that I could find. Good value for the price. Helpful, friendly staff - they sorted my ticket for the gondola / lift pass at Tsugaike Kogen, and shuttle bus. Clean (even though a little older). 10 min. walk to Happo-one bus station and dining options. Great breakfast buffet.
Russell, 1-night trip

10/10 Exceptional

Great location, helpful, Onsen, dining
Elizabeth, 6-night trip

10/10 Exceptional

Really enjoyable stay. Great onsen. Giid breakfast buffet
David, 6-night trip

10/10 Exceptional

Very close to HAPPO-ONE ski lifts; bus stations close by for other hills in the area. Great accommodations, friendly staff, and breakfast buffet was exactly what’s needed for a pre ski meal.
Steve, 5-night trip

2/10 Poor

Cicely racist Extremely dated and old-fashioned
I am quite surprised to see the high points on Hotel.com about this hotel, I rarely leave negative reviews, but my experience at this hotel was deeply disappointing and unacceptable. Despite relying on international tourism, the staff displayed a level of unfriendliness and unprofessionalism that was truly shocking. Check-In Experience: From the moment we arrived, the check-in process was unpleasant. The staff was dismissive and unhelpful. When we called for directions, we were simply told to walk 20 minutes from the bus station in the snow with our luggage. Any request for assistance was met with indifference or outright rudeness. Unacceptable Behavior: When I politely requested a pickup service, the owner herself mockingly repeated my request in Japanese. After living in Japan for 25 years, I have never encountered such disrespectful behavior. Ski Equipment & Services: The advertised ski equipment rental was another letdown. The staff seemed annoyed when we inquired about renting gear, and the quality of the equipment was far below standard. It was clear they had no interest in assisting guests. Storage Issues: There was no proper storage for our belongings. I was told to leave my items in a common area, and unfortunately, my charger was taken from my bag. At that point, I didn’t even bother to complain, knowing it would be a waste of time. Carrying our luggage to the ski slopes was extremely inconvenient, but again, the staff showed no concern. Room Quality: The rooms
Juan, 2-night trip

10/10 Exceptional

Family snow trip
Great family snow hotel in Hakuba. The staff could not be nicer and more helpful. Rooms were comfortable and soaking in the Onsen after a day skiing was a great plus. Nice breakfast in the morning. They arranged a 7 qm shuttle from the hotel for us when a taxi was not available. Definitely would stay again and highly recommended.
Gerard, 5-night trip

10/10 Exceptional

Great location. Close to everything. Staff were very accommodating.

6/10 Good

Safe in room was charged 100y every time you used it. Charged 2000y for short lift to the train station when other accommodation we stayed at, it was al part service Even though it was warm & comfortable & close to the ski lifts
David, 4-night trip

8/10 Very good

白馬滑雪友善
雖然稍微比較老舊，但是設施維護良好，有完整的滑雪周邊設施包含烘乾設備，鄰近名木山纜車，對於滑雪客非常友善。早餐沒有很花俏奢華，但是營養均衡且沒有過度調味。
CHUN YING, 5-night trip

8/10 Very good

お風呂と朝のバイキング最高でした。 また利用したいです
Yukie, 1-night trip

10/10 Exceptional

SEIYA, 1-night trip

8/10 Very good

セイイチ, 1-night trip

8/10 Very good

大浴場の八方温泉が気持ち良かったです。
Akira, 1-night trip

2/10 Poor

施設には何も不満はないのですが、朝食の時に十分に時間内だったにも関わらず時間を急かされ、他の席の方が朝食が終わりコーヒーを飲んで団欒しているのを「早く帰れよ」と言う雰囲気丸出しでスタッフが舌打ちしていたり、バイキングで「納豆がないんです」と言ったらあからさまに嫌な顔をされました。 サービス業には向いてない方がホールにいるようで残念でした。 「仕事」とは何か？と言う事を再認識させて貰えて良かったのかも知れません。
Hirotaka, 1-night trip

8/10 Very good

部屋のトイレの便座とペーパーホルダーが近すぎていて、少し、圧迫感を感じてしまいました。 その点以外は、満足です。 お世話になりました。
トモコ, 1-night trip

4/10 Fair

タカシ, 2-night trip

10/10 Exceptional

Mike, 7-night trip

10/10 Exceptional

yoshio, 1-night trip

8/10 Very good

朝食はビュッフェではなかったが 落ち着いて食べることができてよかった
Masahito, 1-night trip

8/10 Very good

Yuka, 2-night trip

10/10 Exceptional

shintarou, 1-night trip

8/10 Very good

KENJI, 2-night trip

8/10 Very good

白馬八方バスターミナルに着いてお電話したら、にすぐ車で迎えに来ていただき助かりました。オーナーの奥さんは外国人慣れしていてとてもフレンドリーに感じました。スキーヤーに適したホテルです。ホテルのレストランが早く閉まるのが残念です。朝食バイキングは健康的にバラエティーがあって美味しかったです。白馬を楽しむには理想的なロケーションだと思いました。
アレックス, 2-night trip