Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Terengganu, 20400
What's nearby
Floating Mosque - 13 min walk - 1.1 km
Malaysian Handicraft Centre - 4 min drive - 3.1 km
Kuala Terengganu Drawbridge - 8 min drive - 7.4 km
Pasar Payang - 8 min drive - 7.3 km
Crystal Mosque - 14 min drive - 11.6 km
Getting around
Kuala Terengganu (TGG-Sultan Mahmood) - 30 min drive
Restaurants
Warong Norazila Kuala Ibai - 14 min walk
Mama Kim Sauna Mee - 15 min walk
Domino's Pizza - 14 min walk
Kedai Mee Sup Mek Som - 3 min drive
Sushi Dok Beh - 14 min walk
About this property
The Regency Waterfront Hotel
Enjoy your visit to Kuala Terengganu with a stay at The Regency Waterfront Hotel. Guests will have free perks like WiFi and self parking.
At a glance
Hotel size
165 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
Free onsite self parking
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Room service (limited hours)
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Policies
This property accepts credit cards.
Also known as
Regency Waterfront Hotel Kuala Terengganu
Regency Waterfront Hotel
Regency Waterfront Kuala Terengganu
Regency Waterfront
The Regency Waterfront
The Regency Waterfront Hotel Hotel
The Regency Waterfront Hotel Kuala Terengganu
The Regency Waterfront Hotel Hotel Kuala Terengganu
Frequently asked questions
Does The Regency Waterfront Hotel offer free cancellation for a full refund?
Yes, The Regency Waterfront Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Regency Waterfront Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Regency Waterfront Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Regency Waterfront Hotel?
You can check in starting at 3:00 PM. Check-out time is noon.
Are there restaurants at or near The Regency Waterfront Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around The Regency Waterfront Hotel like?
The Regency Waterfront Hotel is located a short 13-minute walk from Floating Mosque.
The Regency Waterfront Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
6.6/10
Property conditions & facilities
Reviews
2/10 Poor
Dec 17, 2019
Booking done 3 months before arrival date
arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop
Should give us an early notice, luckily we are able to get another hotel during this school holiday
Terrible customer service
Iskandar
Iskandar, 2-night family trip
Verified Expedia guest review
6/10 Good
Sep 21, 2019
No reason how to say about
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Sep 3, 2019
Aini Azimah
Aini Azimah, 1-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 13, 2019
Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there.
Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge.
Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
LiewKee
LiewKee, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 2, 2019
Hotel are nice
NURHIDAYAH
NURHIDAYAH, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 14, 2019
Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Jun 13, 2019
bathroom so bad.no hot water.
surekah binti bidih
surekah binti bidih, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 13, 2019
All ok i like it..
Zaharah
Zaharah, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 9, 2019
mohd azan
mohd azan, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 20, 2018
All is good accept the bathroom, will become flood when shower
Verified traveler
Verified Hoteles.com guest review
8/10 Very Good
Feb 20, 2018
Hotel selesa, perkhidmatan bagus
Adnan
Verified Hoteles.com guest review
2/10 Poor
Feb 19, 2018
Too bad .. the lift is not working.
قاسيم
قاسيم, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Feb 18, 2018
I was terrible..i need to climb until 4th floor to my room cause the elevator breakdown and hotel management could not give any initiative to help me to bring my dad with strock to the room. I’m very sad when check-out i found service elevator can be use but they said only for staff. This could not be happen because your customer is your achievement if client not happy means your archievement is low!
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 18, 2018
NUR MAIZURA
NUR MAIZURA, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 18, 2018
Norhazlin
Norhazlin, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jan 9, 2018
Quiet area.Away from town.Good for walking around.
slow kitchen service.
good staff
should have iron in the room
TV very bad,perhaps too old
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 6, 2018
zulkifli
zulkifli, 1-night business trip
Verified Hoteles.com guest review
4/10 Fair
Jan 5, 2018
The room filled with cigarette smells, broken sink
The room filled with cigarette smells, no windows broken sink. changed the room only after constant complaint. itin 7317247697197
Sungeun
Sungeun, 6-night trip
Verified Expedia guest review
8/10 Very Good
Dec 26, 2017
Great experience during stay. Excellent location, view and staff
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Dec 25, 2017
Do not expect too much from this hotel..
No own pool. Got to go to the sport complex,next to the hotel.The receptionist is not friendly.Book a double bed room but got twin bed, saying that no double bed room available at that time.
Verified traveler
2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 25, 2017
Nice hotel
Comfort hotel to stay but please ensure the facilities like water heater is working and the toilet door can be lock.
afar
afar, 1-night trip
Verified Expedia guest review
2/10 Poor
Dec 23, 2017
Worst ever hotel. Should not consider at all.
Hotel look good from outside but totally different when enter the hotel. Very old carpet. Room smells very bad. Air cond not cool. Water heater not function. they should put themselves as a customer. very bad. wont come back.
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Dec 19, 2017
Beautiful Lagoon hotel
The hotel is quite old.The furniture need refurbishment.The toilet is slippery .The location and the natural environment is fantastic