Autonomous University of Baja California - 4 min walk
Alameda Otay - 8 min walk
High Performance Center in Tijuana - 11 min walk
U.S. Consulate General Tijuana - 15 min walk
San Ysidro Border Crossing - 9 min drive
Getting around
Tijuana Intl. Airport (TIJ) - 9 min drive
San Diego, CA (MYF-Montgomery Field) - 35 min drive
San Diego, CA (SEE-Gillespie Field) - 36 min drive
San Diego Intl. Airport (SAN) - 37 min drive
San Diego Santa Fe Depot - 26 min drive
Free area shuttle
Free cruise terminal shuttle
Free shopping center shuttle
Restaurants
Agredanos Burguer - 9 min walk
Buffalo Wild Wings - 9 min walk
Starbucks - 1 min walk
Moma sushi + pizza - 9 min walk
Mr. Pampas Do brasil - 6 min walk
About this property
City Express by Marriott Tijuana Otay
At City Express by Marriott Tijuana Otay, you'll be within a 10-minute drive of San Ysidro Border Crossing and U.S. Consulate General Tijuana. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, CAS Visa USA and Las Americas Premium Outlets are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
Spanish
At a glance
Hotel size
120 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Free cruise terminal shuttle
Offsite
Free area shuttle within 10 kilometers
Free shopping center shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Coffee/tea in a common area
Water dispenser
Traveling with children
Free local shuttle
What to do
Winery tours nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Luggage storage
Facilities
Fitness center
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana
Frequently asked questions
Does City Express by Marriott Tijuana Otay offer free cancellation for a full refund?
Yes, City Express by Marriott Tijuana Otay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express by Marriott Tijuana Otay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Tijuana Otay?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Tijuana Otay?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express by Marriott Tijuana Otay?
No, this hotel doesn't have a casino, but Caliente Casino (8-min walk) and Caliente Racetrack Casino (6-min drive) are both nearby.
What is there to do at City Express by Marriott Tijuana Otay and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near City Express by Marriott Tijuana Otay?
Yes, there's an onsite restaurant.
What's the area around City Express by Marriott Tijuana Otay like?
City Express by Marriott Tijuana Otay is in Mesa de Otay, a short 9-minute drive from Tijuana Intl. Airport (TIJ) and 15 minutes' walk from U.S. Consulate General Tijuana.
City Express by Marriott Tijuana Otay Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
Nov 16, 2024
Mala experiencia
No teníamos toallas en la habitación. Las pedimos, no las llevaron y tuvimos que ir por ellas a recepción, pero no nos dieron toallas de mano ni toalla tapete.
La regadera estaba tapada.
La tapa del lavabo estaba quebrada.
Almohadas muy pequeñas y maltrechas
Un caos en el desayuno por falta de personal y de una adecuada organización.
Apenas una mini botella de agua para dos personas.
Ruidos durante la noche y desde muy temprano.
La tv estaba mal colocada (chueca).
Pésimo servicio!!
Y nosotros somos clientes frecuentes.
ALMA PATRICIA
ALMA PATRICIA, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 16, 2024
Martha
Martha, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 1, 2024
ROBERTO
ROBERTO, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 30, 2024
NORMA ESTELA
NORMA ESTELA, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 30, 2024
JOSE
JOSE, 3-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 26, 2024
We were able to hear every time someone would turn on their shower and flush the toilet
Ramiro
Ramiro, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 26, 2024
Jose
Jose, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 21, 2024
Alex
Alex, 3-night family trip
Verified Hoteles.com guest review
6/10 Good
Oct 21, 2024
The rooms weren’t clean. The restroom had a really bad smell. Had stood here when they had recently open but the the place is going down hill with no maintenance being done to the place.
Stephanie
Stephanie, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 23, 2024
Jose R
Jose R, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 16, 2024
Marta
Marta, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 11, 2024
Lilia
Lilia, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 8, 2024
Our stay was short, but we felt safe and enjoy our day!
Honorina
Honorina, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 3, 2024
Horario A
Horario A, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 2, 2024
Roberto Antonio
Roberto Antonio, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 12, 2024
Love the cleaning personnel
Esperanza
Esperanza, 2-night family trip
Verified Hoteles.com guest review
4/10 Fair
Aug 12, 2024
Jesselyn
Jesselyn, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 11, 2024
Maricela
Maricela, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Aug 11, 2024
Shiella
Shiella, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 9, 2024
Maria
Maria, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 4, 2024
No TV control, no a/c control, phone did not work, pillows sucked
luis
luis, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Aug 4, 2024
There was very strong drainage smell
Enrico
Enrico, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Jesselyn
Jesselyn, 2-night trip
Verified Expedia guest review
2/10 Poor
Jul 30, 2024
There were no towels at all for shower. When I ask for it the employee gave me actitud. It was 10 pm and the hallway were full of children playing and adults were very loud. The elevators didn’t work with the key, and I have to ask some of the employees to set up the elevador for me. I’m not really recomendó this hotel.
Alma
Alma, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
Buena opción, pero el costo es algo elevado en lo general