When I arrived, the reception was closed from a certain period during the day, but when she got there, she was so nice. There's no lift/elevator, and she helped me w/ my luggage (strong lady!). Light breakfast, good coffee. Internet was horrible. Kept going on/off, especially when you have homework to do. Parking was difficult to get into the first day, but they had enough spaces and my rental car wasn't damaged in the tight squeezes, so I'm happy for that. At least they have parking.