6/10 Good
Jul 25, 2024
Property modern and spacious but our bed frame was broken and we needed to stack up books to stop it from collapsing. Coffee maker not working, bathroom handle fallen off, blinds don’t have enough clips to open them… there were some issues which we raised but had no response. Information about checking in was only sent in midday of our arrival so if we didn’t have the transfer from the airport arranged we would have arrived at the wrong place to collect the key as we were in travels all day with 3 kids. Communication was shocking. Before arriving I have tried calling, emailing and had nothing back. We liked the apartment but would not come back because of some of the frustration and ignorance from the company.
Anna
Anna, 7-night family trip
Verified Expedia guest review