Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South, 0411
What's nearby
Sur College of Applied Sciences - 5 min drive - 5.5 km
Bilad Sur Castle - 8 min drive - 8.2 km
Sur Marine Museum - 10 min drive - 9.6 km
Sunaysilah Fort - 12 min drive - 11.9 km
Al Ayjah Lighthouse - 12 min drive - 10.3 km
Getting around
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Mersal Cafe - 6 min drive
Bilad Al Sham Garden Restaurant - 7 min drive
Brew Oz Specialty Coffee - 9 min drive
Coffee Lab - 3 min drive
Aljazeera Restaurant - 7 min drive
About this property
Surgrand Hotel
When visiting Sur, Surgrand Hotel is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a fitness center, and a sauna.
Languages
Arabic, English, Hindi, Serbian, Urdu
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in time starts at 1 PM
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Restaurant
Coffee shop
24-hour room service
Traveling with children
Playground
Babysitting (surcharge)
What to do
Beach nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Spa services
Sauna
Banquet hall
Room amenities
Be entertained
43-inch LED TV
Premium digital channels
Home comfort
Air conditioning
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Fireplace
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of OMR 50 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for OMR 15 per day
Rollaway beds are available for OMR 15 per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Grand Hotel
Sur Grand
Surgrand Hotel Sur
Surgrand Sur
Surgrand
Hotel Surgrand Hotel Sur
Sur Surgrand Hotel Hotel
Hotel Surgrand Hotel
Sur Grand Hotel
Surgrand Hotel Sur
Surgrand Hotel Hotel
Surgrand Hotel Hotel Sur
Frequently asked questions
Does Surgrand Hotel offer free cancellation for a full refund?
Yes, Surgrand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Surgrand Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Surgrand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Surgrand Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Surgrand Hotel?
Yes, an airport shuttle is available. The charge is OMR 50 per vehicle one way.
What are the check-in and check-out times at Surgrand Hotel?
You can check in starting at 1 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Surgrand Hotel and nearby?
Surgrand Hotel has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Surgrand Hotel?
Yes, there's an onsite restaurant that offers international cuisine.
Surgrand Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 17, 2024
I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.
Seyma Gizem
Seyma Gizem, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 24, 2024
Sadiq
Sadiq, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 6, 2024
We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing
Overall great place to stop and break up the trip between Muscat and whabi sand desert !!
Andrew
Andrew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2023
Very nice and quiet hotel. Friendly staff.
Martin
Verified Expedia guest review
10/10 Exceptional
Nov 25, 2023
Great staff, clean, spacious rooms. Excellent breakfast.
Andrew
Andrew, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Nov 24, 2023
The choice of vegetarian food was very limited.
Gajesh
Gajesh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 22, 2023
The hotel is correct. The personnel is polite and willing to help you. It is located a few km from the Sur center (the traditional souq and the port). The rooms are large, comfortable and clean without additional luxury. We spend 2 nights in the hotel and we was happy for our choice.
Georgios
Georgios, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 18, 2023
Athon
Athon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2023
Pros: Friendly and profession staff. Nice views of the water. Clean and modern rooms.
Cons: A but of a drive into the town proper. Leaving the property involves a several mile trip in the opposite direction to head into town as it's on a right turn only out of the parking lot. You have to drive quite a ways until you got a roundabout in order to head back into the other direction. Not the fault of the hotel, but definitely a challenge.
Timothy
Timothy, 1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 14, 2023
Good hotel, decent breakfast, all facilities good apart from the disappointing swimming pool. Slightly odd location somewhat out of town, not much around it.
JAMES
JAMES, 1-night romance trip
Verified Expedia guest review
6/10 Good
Dec 22, 2022
Irina
Irina, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 26, 2020
Overall all the hotel is good but Room WC flash tank valve was broken.
Ahmed
Ahmed, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 2, 2020
It was amazing location in Sur, safety and smiley team!
Ahmed
Ahmed, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 28, 2020
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 24, 2020
Verified traveler
3-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 14, 2020
Perfectly nice place to stay.
Nice hotel. Excellent staff. Very nice breakfast.
Verified traveler
2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 1, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 25, 2019
Nice location very close to the ocean with a large parking lot in front. It was nice to take an evening walk by the waterfront. The room was spacious and well cooled with the AC. but we had a sticky stain in one corner which must have come from a soft drink spilling from the previous guest. Otherwise the room and bed were clean though. Breakfast was nice with loads of choice and even had an egg station. We stayed one night as part of a road trip trough Oman.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 10, 2019
Sultan
Sultan, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 25, 2019
4Nights
Great
Festus
Festus, 5-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Jun 9, 2019
Room Was Clean and beutiful. every thinge you want avalable in the breakfast menu.
Saad
Saad, 2-night family trip
Verified Expedia guest review
2/10 Poor
Feb 27, 2019
Nothing was "Grand" about this hotel!
The room was dirty, there was rust on the floor in the bathroom, the soap dish was hanging off of the wall, the carpet was nasty, and the bed as hard as the floor.
B
B, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 29, 2018
John
John, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 28, 2018
Good stopover hotel
The hotel was basic but clean and comfortable enough, but there's very little to do/eat at the hotel or in the town of Sur. We stayed there on the way to different wadis and the desert, and the hotel was just a stopover so it served its purpose for us.
Verified traveler
1-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 6, 2018
Good option in Sur.
The hotel seems to be relatively new and stands on its own near a beach. The room was adequate for a 3 star hotel. On driving around and spending some time in Sur, this seems from the outside at least, to be the best option in Sur. One downside is the quality of the breakfast, bit of a disappointment.
Both nights of our stay we dined in the restaurant and really enjoyed the choices available and the quality of the food. Service at check in and in the restaurant was good. Overall would recommend if you visit Sur.