No hot water for two days. Internet was terrible for three days before it was finally fixed. Great breakfast, senior staff, e.g.. Grace and Henry (IT) were fantastic, but front staff were unsmiling. Room service took. an hour to come and food was cold and had to be sent back. Many maintenance issues like door knobs falling off, and no soap in the showers etc. Overpriced for the service, but the hotel looks pretty in the foyer. More attention to staff training so services/maintenance is actually performed, would help. Definitely not up to scratch for its star rating and very overpriced for other comparable hotels around Pt. Harcourt.