My daughter and I have just returned from a 3 night break here. The hotel is lovely, the property itself is beautiful, the location is perfect next to the canal, an easy walk from the station and in a quiet part of Leiden but within 5 mins of the centre. Our room on the second floor was stunning, very cosy. The best part of the stay was the staff, always polite, attentive and knowledgeable. Their English was great and they went the extra mile keeping us stocked up with English breakfast tea !