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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
Luxury beachfront property with spa, near Tulum National Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Aerial view
View from property
Down comforters, in-room safe, individually decorated
Property entrance
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • Winery
  • 9 restaurants and 7 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Sauna
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The price is $635
$635 total
includes taxes & fees
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite | Down comforters, in-room safe, individually decorated

Preferred Club Hacienda Presidencial Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Junior Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Down comforters, in-room safe, individually decorated

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite | Down comforters, in-room safe, individually decorated

Hacienda Preferred Club Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Double

Down comforters, in-room safe, individually decorated

Deluxe Room Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View Double

Down comforters, in-room safe, individually decorated

Junior Suite Garden View Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View Double

Down comforters, in-room safe, individually decorated

Deluxe Adult Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Down comforters, in-room safe, individually decorated

Deluxe Room King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Garden View King

Down comforters, in-room safe, individually decorated

Junior Suite Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden Double

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Down comforters, in-room safe, individually decorated

Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Homneymoon Suite Ocean Front King

Preferred Club Homneymoon Suite Ocean Front King | Down comforters, in-room safe, individually decorated

Preferred Club Homneymoon Suite Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View (Deluxe)

Down comforters, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

Down comforters, in-room safe, individually decorated

Deluxe Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Adult Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room of the House Offer

Down comforters, in-room safe, individually decorated

Room of the House Offer

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

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The price is $399
$399 total
includes taxes & fees
Dec 11 - Dec 12
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About the neighborhood

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 19 min walk
  • Cenote Manatí - 4 min drive
  • Xel-Há Park - 8 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Gran Cenote - 11 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬11 min drive
  • ‪Mulut Jach Ki - ‬6 min drive
  • ‪Templo Dios del Viento - ‬10 min drive
  • ‪World Cafe - ‬7 min walk
  • ‪La Fiesta Mexicana - ‬7 min drive

About this property

Dreams Tulum Resort & Spa - All Inclusive

Placing you just a 5-minute drive from Tulum National Park, Dreams Tulum Resort & Spa - All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Bordeaux, one of 9 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious property include 7 bars/lounges, a winery, and a nightclub. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 432 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 9 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On a private beach
  • Tennis lessons
  • Beach yoga
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Golf lessons nearby

Working away

  • Business center
  • Meeting room
  • Conference center (5460 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Winery on site
  • Vegetarian dining options
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free international and local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Frequently asked questions

Does Dreams Tulum Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Tulum Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Tulum Resort & Spa - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Dreams Tulum Resort & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dreams Tulum Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Tulum Resort & Spa - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Dreams Tulum Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Dreams Tulum Resort & Spa - All Inclusive also has 7 bars, a nightclub, and a private beach, as well as a winery, a sauna, and a health club.
Are there restaurants at or near Dreams Tulum Resort & Spa - All Inclusive?
Yes, there are 9 onsite restaurants, featuring French cuisine.
Does Dreams Tulum Resort & Spa - All Inclusive have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Dreams Tulum Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Dreams Tulum Resort & Spa - All Inclusive like?
Dreams Tulum Resort & Spa - All Inclusive is located a short 19-minute walk from Tulum National Park.

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Old and dirty
shazia, 3-night trip
Verified Hoteles.com guest review

6/10 Good

Beach
ruzica, 4-night romance trip
Verified Expedia guest review

6/10 Good

We booked ocean view, and we’re “upgraded” to garden view. On two days of our stay, there was no water in the morning. On two occasions, the room key didn’t work, necessitating a walk to the front desk. The balcony door didn’t have a bug screen. The beach just outside the property was very trashy.
Amalia, 4-night trip
Verified Orbitz guest review

4/10 Fair

Property is fine, restaurants are understaffed
victoria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It is small enough to walk around but big enough not to bump into people all over the place. The restaurants were excellent! Veriery of food that was well prepared and served nicely.
Alena M, 4-night family trip
Verified Expedia guest review

2/10 Poor

Was terrible on all fronts
Chris, 4-night family trip
Verified Expedia guest review

8/10 Very Good

This hotel is a bit outdated. The hotel lobby certainly was and some of the rooms. We paid extra for an ocean view, however when we got there they had us stay on the first floor where we didn't have a view at all but on the upside we were a few steps to the beach! The property was clean and there were a lot of options on the restaurants but not all of them were open each night, you also can't make reservations since it was first come/first serve. Cleaning service was always late, they would clean my room around 6-8pm which was inconvenient since that's when we would be back in the room to get ready for the evening.
Evita Michaela, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Karina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Overall Greta experience the food was excellent. The hotel was clean l. Room service was on point.
Tiffany, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Matt, 5-night trip
Verified Orbitz guest review

4/10 Fair

Stone, 3-night trip
Verified Expedia guest review

8/10 Very Good

Good stay !! Clean,safe , friendly people .
Maria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nastassia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Rebecca Paige, 5-night trip
Verified Expedia guest review

6/10 Good

Mark Andrew, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was friendly, professional and and very helpful. Gabriella at Seaside Cafe was professional, friendly and provided helpful recommendations. The only negative item for the resort was seaweed in the ocean and beach, but the resort removed from the beach daily
ERIC, 6-night trip
Verified Expedia guest review

8/10 Very Good

Lisa, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Food can improve. More variety and more options needed. Should also consider having a mosquito repellent spray system throughout the resort installed. Service, however, was excellent and staff was very friendly and always willing to help
Ileana, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Jenny, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Nice Place
STEVE ANTHONY, 4-night trip
Verified Expedia guest review

8/10 Very Good

Only issue is as expedia had it like it was close to the airport. Its almost 2 hours away. Ypu gotta take a taxi to a Ferry then from the Ferry 45 min drive to the resort. Thats a lot dragging suitcases
Lillian, 4-night family trip
Verified Expedia guest review

4/10 Fair

There is a certain hour of the day where there are no restaurants open to sit and eat. Some of the buildings need upgrades.
Claudia, 5-night romance trip
Verified Expedia guest review

4/10 Fair

The pool closed early
Angelica, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a beautiful, relaxing and pleasant experience. Would definitely comeback. The only issue way the lavatory, the toilet would keep getting clogged up or would not flush properly.
Alberto, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is really nice, and the staff is excellent. We got really good service. However, some of the rooms have leaky ceilings. I think that's because of the AC units. Do not use too much toilet paper, as you will definitely clog your toilet, resulting in an embarrassing call for a plunger. Although it's no fault of the resort, there is quite a bit of trash on the beach. That came as a surprise. Despite what might be considered negatives, we had a great time and would gladly return. Please don't be rude to the staff. I saw some ugly behavior from some guests. No one deserved that. By the way, whoever in these comments complains about the restaurants must be used to dining at Michelin-starred restaurants. I, for one, really enjoyed the food at the resort. It's an all-inclusive. I'm not sure what people expect.
Ian, 7-night romance trip
Verified Expedia guest review