After check in just put the card the room blackout, so immediately i go to counter ask for changing room, but one of the staff look at me n judge me by looking at me like simply giving a reason to get a better room, when he check the room say the card problem, jus change card. Then upgrade my room without further notice, I only know after check in. Then, the wifi keep unconnected and this 3days I just keep use my own data. When I call to the counter checked wifi, the staff ask me hold n called back but after 30mins no call back, so i called again, then the staff come n ask for my phone, then take my phone near to the router at other side which further to my room, then say connected, so he double check on the line stable n msg come , he still help me to read the msg before return the phone. Hello, do you know what mean of P&C. Then after 2mins, the wifi unconnected till the days i check out. Gods, if not because the location is near to my uncle hso, I will not booking this hotel if giving this kind of service. But some of the female staff is very friendly. To be honest, the room cleanliness is fair rate but i stat for 2 nights, don't even have water supply which only provide 2 bottles small mineral, lobby have water machine but the water slow till I feel frustrated. If there improvement, might consider go back to stay if needed.