This is the first time I write a review on anywhere and I think the experience is worth noting.
Just as in other reviews, the hotel is nice although a bit old (20 years, as I was told by the manager ). The bedside table is linked with a board sticked to the wall as in the photos. On the first night the board falls from the wall. We did put water on the bedside table, but litterly a bottle of water and nothing else. Luckily we weren’t sleeping on the pillows that were right under the board at that time. One mistake we made was not calling them and reporting at night, as there was nobody on reception after 10pm.
The next day the room was cleaned, so we wrongly assumed they’ve noticed the broken bed which turned out they didn’t. After we checked out did they find out and ask for a fine. We were blamed for breaking the bed which we didn’t. After negotiation we paid a smaller fine, I take it for not reporting promptly.
The hotel is nice and our room is with mountain views, 15-20 mins walk from either Grindelwald or Grund train station, 30 mins walk or there’s a bus to the cable station. The staffs are nice and work long hours, and the manager is polite and sensible. The room is clean, but from our unfortunate experience it’s probably a bit out of maintenance. Overall it’s still a nice place to stay in Grindelwald, but better check the condition and facilities of your room when you check in.