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Hotel Zaraya

3.0 star property
San José de Cúcuta hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zaraya

Outdoor pool
Flat-screen TV
Minibar, desk, iron/ironing board, free WiFi
Standard Double Room | Minibar, desk, iron/ironing board, free WiFi
Flat-screen TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Meeting room
  • Concierge services
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is $33
$33 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

Junior Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Elite Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

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8.6 out of 10, Excellent, (67)
The price is $37
$37 total
includes taxes & fees
Nov 19 - Nov 20
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About the neighborhood

Map
Calle 11 #2-40, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park - 3 min walk - 0.3 km
  • Cucuta Museum of Culture - 4 min walk - 0.4 km
  • Ventura Plaza Commercial Center - 7 min walk - 0.6 km
  • Gobernación Norte de Santander - 7 min walk - 0.7 km
  • General Santander Stadium - 13 min walk - 1.1 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 6 min drive

Restaurants

  • ‪Papagayo Plaza - ‬6 min walk
  • ‪Londero's Express - ‬6 min walk
  • ‪Restaurante La Mazorca - ‬4 min walk
  • ‪Restaurante Embajada Antioqueña - ‬6 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬6 min walk

About this property

Hotel Zaraya

Enjoy your visit to San José de Cúcuta with a stay at Hotel Zaraya. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Toro Gallo, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include washers/dryers and refrigerators.

Languages

English, Spanish

At a glance

Hotel size

  • 29 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age: 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only, 1 total, up to 55 lbs per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2001
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Toro Gallo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.
This property accepts credit cards.

Also known as

Hotel Zaraya Cucuta
Hotel Zaraya San José de Cúcuta
Zaraya San José de Cúcuta
Hotel Hotel Zaraya San José de Cúcuta
San José de Cúcuta Hotel Zaraya Hotel
Hotel Hotel Zaraya
Zaraya
Zaraya San Jose De Cucuta
Hotel Zaraya Hotel
Hotel Zaraya San José de Cúcuta
Hotel Zaraya Hotel San José de Cúcuta

Frequently asked questions

Does Hotel Zaraya offer free cancellation for a full refund?
Yes, Hotel Zaraya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Zaraya?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Zaraya?
Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 55 lbs per pet.
Is parking offered on site at Hotel Zaraya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Zaraya?
You can check in starting at 3 PM. Check-out time is 1:00 PM.
What is there to do at Hotel Zaraya and nearby?
Hotel Zaraya has an outdoor pool and a garden.
Are there restaurants at or near Hotel Zaraya?
Yes, Toro Gallo offers international cuisine.
What's the area around Hotel Zaraya like?
Hotel Zaraya is a short 7-minute walk from Ventura Plaza Commercial Center and 7 minutes' walk from Gobernación Norte de Santander.

Hotel Zaraya Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Yonny, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Maria Elena, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Good experience
Nice clean hotel with friendly people. I would recommend it.
Martin, 8-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Mark, 4-night trip
Verified Expedia guest review

10/10 Exceptional

My sisters love this hotel.
Matilde, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.
Verified Expedia guest review

8/10 Very Good

8-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is located near shops, restaurants and shopping mall. It is easy to walk to many of the suggested tourist sites in the city.
Daniel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Like that hotel have indoor open ceiling pool,and the water nice with for the weather
William, 5-night family trip
Verified Expedia guest review

6/10 Good

The only real problem was the staff lack of willingness to help and to provide a good service. I didn’t use it. I paid for my sisters from Venezuela to stayed one night. I wonder if the fact they were from an embattled country was the issue with their treatment. They told me to never get this hotel again.
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Nice but breakfast
Luis, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Nice place close to downtown
I did a reservation for my parents! They love the place. Staff super helful and friendly. Owner always there helping out!! A give them 5out of 5! The only thing is they do not accept payment trough gateway. So if you do it for someone else. You better call the hotel days in advance...
swayne.zr, 2-night trip
Verified Expedia guest review

10/10 Exceptional

nice hotel. Basic needs but extremely clean
very comfortable rooms. Very clean. Breakfast included was good.
Verified Expedia guest review

8/10 Very Good

Estadia en Hotel Zaraya, buena atención,
Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?
OMAR ALEXIS, 5-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Excelente
Excelente como siempre muy atentos
rommel, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Javier Alberto, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Laura, 5-night trip
Verified Hoteles.com guest review

8/10 Very Good

Regular
Bueno muy buena atención pero el aire acondicionado estuvo deficiente
adanna mercedes, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Henry fabian, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excelente muy buena atención de principio a fin
rommel, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Habitación remodelada muy cómoda y bonita excelente atención del personal
rommel, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Una maravilla
Excelente, son muy amables y atentos!
DIANA, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

el personal muy amable
jorge, 1-night trip
Verified Expedia guest review

8/10 Very Good

Hani, 1-night business trip
Verified Hoteles.com guest review