2/10 Malo
20 oct. 2024
Harassment entire stay! Poor Quality “Resort”
I don’t even know where to begin. So, I’ll start with the most ridiculous experience and I’ve stayed in hundreds of hotels around the world. We had just arrived to a quick swim and went back to the condo to a violent POUNDING on the door that scarred us so bad! I approached the door and looked through the peep hole to find a man literally demanding to open the door! I said who are you and what do you want and he responded I’m security with the hotel and I need for you to open the door and give me access. Scared, we refused because of his violent behavior my wife’s phone rings and a woman says she’s at the front desk and security is at our door! I asked this man multiple times what he wanted and he never responded but just kept demanding entry! So I grab the phone from my wife and I ask why and who is this person aggressively trying to gain access to our room. Wait for it ….wait for it…. My wife had walked outside and laid a towel down on the balcony! A towel ! This man demanded access into our room for a towel! All he or the lobby had to do was say …. You have a towel on the balcony can you take it off! and we would have gladly complied but instead they chose for whatever reason to try to force entry into our room over a towel! I can’t make this stuff up.The place honestly is a 3 out of 10 and that’s being generous. All the shops are out of business and abandoned on site, old and out dated property. Spend the extra money and get what you are expecting.
Jason
Jason, se hospedó 7 noches
Opinión verificada de un huésped de Hoteles.com