See all properties

Golden Inclusive by Gran Plaza Hotel Acapulco

4.0 star property
Bayfront hotel in Costera Acapulco with pool bar and 24-hour fitness

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Golden Inclusive by Gran Plaza Hotel Acapulco

Sun-kissed beach with vibrant blue waters, perfect for a serene getaway. | Golden Inclusive by Gran Plaza Hotel Acapulco
Sunlit hotel room with a panoramic view of the coastline, featuring a king-sized bed, a plush sofa, and a large window overlooking the sea. | Golden Inclusive by Gran Plaza Hotel Acapulco
Swim in serene blue waters surrounded by lush palm trees, perfect for a relaxing getaway. | Golden Inclusive by Gran Plaza Hotel Acapulco
Sunlit living room with a view of the sea, featuring a sofa, wicker ottoman, and a table with a laptop. | Golden Inclusive by Gran Plaza Hotel Acapulco
Experience the luxury of the Golden Plus Suite at the Gobernador, where comfort meets elegance with a panoramic sea view, a cozy lounge area, and a selection of fine wines. | Golden Inclusive by Gran Plaza Hotel Acapulco

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
  • 24-hour business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

Available filters for rooms
Showing 8 of 8 rooms

Junior Suite

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed
Private bathroom
Bathrobes
Hair dryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Property amenity

Suite, Ocean View

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed
Bathrobes
Private bathroom
Daily housekeeping
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite

Governor Suite | Property amenity

Governor Suite

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Daily housekeeping
  • 81 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Hair dryer
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Private plunge pool
Air conditioning
Minibar (some free items)
Flat-screen TV
Bathrobes
Private bathroom
Daily housekeeping
  • 233 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Hair dryer
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed
3 bedrooms
Hair dryer
  • 96 sq m
  • Sea view
  • Sleeps 8
  • 1 Queen Bed, 2 Twin Beds and 1 King Bed

Junior Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Private bathroom
Daily housekeeping
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Double Beds

Similar properties

Children's play area - outdoor

Hotel Emporio Acapulco

Pool
Spa
Airport transfer
Parking available
8.0 out of 10, Very Good, (1236)
The price is $101
$121 total
includes taxes & fees
Feb 2 - Feb 3
Hotel Emporio Acapulco
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Av. Costera Miguel Aleman, 1803, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 7 min walk
  • Condesa Beach - 8 min walk
  • Parque Papagayo - 15 min walk
  • Papagayo Beach - 17 min walk
  • Icacos Beach - 2 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Los Tarascos - ‬2 min walk
  • ‪La Gamba Restaurant-Bar Club de Playa - ‬6 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Restaurante Maria Bonita - ‬3 min walk
  • ‪Tacosteño - ‬4 min walk

About this property

Golden Inclusive by Gran Plaza Hotel Acapulco

Situated on the bay, Golden Inclusive by Gran Plaza Hotel Acapulco is a great choice for a stay in Acapulco. You can visit the 24-hour fitness center for a workout or unwind with a drink at the pool bar. Other features include a children's pool, a snack bar/deli, and a terrace.

All inclusive

All-inclusive room rates at Golden Inclusive by Gran Plaza Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 506 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Minimum check-in age: 18
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast each morning 7 AM–11:30 AM
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach volleyball
  • Basketball
  • Ecotours nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (12822 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Golden Inclusive Gran Plaza Hotel Acapulco
Golden Inclusive Gran Plaza Hotel
Golden Inclusive Gran Plaza Acapulco
Golden Inclusive Gran Plaza
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel
Golden Inclusive by Gran Plaza Hotel Acapulco Acapulco
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel Acapulco

Frequently asked questions

Is there a pool at Golden Inclusive by Gran Plaza Hotel Acapulco?
Yes, there's a children's pool.
Are pets allowed at Golden Inclusive by Gran Plaza Hotel Acapulco?
Sorry, pets aren't allowed.
Is parking offered on site at Golden Inclusive by Gran Plaza Hotel Acapulco?
Yes, there's free self and valet parking.
What is there to do at Golden Inclusive by Gran Plaza Hotel Acapulco and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes basketball. Golden Inclusive by Gran Plaza Hotel Acapulco also has a 24-hour fitness center.
Does Golden Inclusive by Gran Plaza Hotel Acapulco have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Golden Inclusive by Gran Plaza Hotel Acapulco like?
Golden Inclusive by Gran Plaza Hotel Acapulco is located on the waterfront in Costera Acapulco, a short 7-minute walk from Diana the Huntress and 8 minutes' walk from Condesa Beach.

Golden Inclusive by Gran Plaza Hotel Acapulco Reviews

Reviews

6.6

Good

7.4/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Good

Property was nice but not enough entertainment. Food not great, beach nothing to get exited about. Will not go back.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel is on the beach
2-night trip
Verified Expedia guest review

4/10 Fair

worse hotel be careful hotel workers will scam U
I went for five days and I spent a whole day arguing with the hotel i gave the hotel 150 dollars for the deposit of the room and payed for 2 night all inclusive 1100pesos for 2 pepole and the staff worker did not give me a receipt because he said it is all registered in the system do not believe them always ask for your receipt the next day as i ask the fromt desk when can i get my bracelet to eat at the buffet and she tells me that i have not payed and in the system is shows thats i have nothing and didnt give 150 dollars deposit i was so confused spend a whole day trying to figure out what happened the worker shows up to work the next day he says he left the money in the cash box etc very bad Service wont be going back to that hotel again and then i had a incident with their restaurant The waitress says he gave me a discount and to give him a good tip which I did and 30 minutes later I get a knock on my hotel room door scard me wasn't expecting anyone saying he charger me wrong and i owed another 40 dollars and he was sweating and very nervous he told me not to tell the hotel because he can lose his job save yourselfe a horrible hotel and book somewhere else beware and be warned
Joe, 5-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Personal at lobby lack of common sense regarding costumer service..
m, 6-night trip
Verified Orbitz guest review

2/10 Poor

They only want you to consume inside the hotel
Dirty rooms and rude staff
arlina, 1-night family trip
Verified Hoteles.com guest review

4/10 Fair

Never staying here again
There was a roach in my room. All the employees did not want any outside food or even snack to be taken inside the hotel. They wanted us to ONLY consume what was sold inside the hotel. I bought some snacks in the beach to take to my room and they followed me to my room telling me that I couldn't do that. I immediately checked out from the hotel at that moment
arlina, 1-night family trip
Verified Hoteles.com guest review

2/10 Poor

Stay clear !!!!!!
The hotel was not at all that it appeared on line the adult swim up bar had kids with dirty diapers in it and was small, the beach was littered with trash, the ocean had garbage floating in it, the hotel was old, you had to ask the swim up bar all the time to turn on the water fall. The elevators did not work 3/4 of the time we had to climb 8 flights of stairs and the floors were wet and my wife slipped and fell. Our friends waited 28 min @ the 17 floor and almost missed the flight out. The dinner was another story needless to say we all ate out every night. If we could have gotten out of this hell hole and got our money back we would have gone to another hotel Not to mention Acapulco was very dirty, my wife and along with 4 others out of group contracted a parasite. SO MY ADVICE TO YOU IS DON'T GO TO THIS HOTEL LET ALONE ACAPULCO!!!!!
Charles, 7-night trip
Verified Expedia guest review

2/10 Poor

Should of spent more money on a hotel stay
1.elevators literally took 15 min to arrive. only two worked for a 20 story building. Took the stairs most of the time. 2. the pool was rented out. ...bus loads of kids from different schools were in the pool. 3. only 1 bar available at any given time. 4. Breakfast was great but all other meals were very poor quality. 5. Literally ran the hot water in the shower for 15 min before water became warm so you could shower. Unfortunately I should have spent more money on a different hotel.
7-night trip
Verified Expedia guest review

2/10 Poor

Won't stay here again
The only good thing about this hotel was our waiters. They were good at the pool bar and buffett
delia, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in the best location right on the beach
Highly recommend this hotel. Everything was great, the staff, the bartenders take good care of you at the bars or even right on the beach. Ask for Nicolas at the beachside cabana pool bar! Rooms were very nice and have the best views both day and night!
3-night trip
Verified Expedia guest review

2/10 Poor

Terrible. Absolutely Terrible. Horrible. Absolutely Horrible.
Angela, 2-night trip
Verified Orbitz guest review

2/10 Poor

Terrible. Absolutely Terrible. Horrible. Absolutely Horrible.
3-night trip
Verified Orbitz guest review

2/10 Poor

Terrible. Absolutely Terrible. Horrible. Absolutely Horrible.
Angela, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Verified Hoteles.com guest review

8/10 Very Good

Family Time
For family time, the all inclusive is a great deal!
Verified Hoteles.com guest review

6/10 Good

MUY TARDADOS PARA ROOM SERVICE Y CHECK OUT NI SE DIGA.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hoteles.com guest review

6/10 Good

Транзит перед правильным отелем
Впечатления не очень хорошие. Балаган, примитивная еда, очень плохо убирают санузлы. При заселении присутствовал ужасный запах. Бронировали сьют с видом на море. Вид был изумительный…)
Georgii, 2-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Excelente servicio
Es un hotel algo anticuado, las habitaciones son muy amplias. Viaje con plan todo incluido la comida buena en general, el restaurante Italiano excelente al igual que la atención, no me gusto la barra libre que ofrecen, creo que podrían cobrar un up grade y ofertar bebidas de mejor calidad en caso de que así lo requiera el huésped
ARTURO, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

Esperaba un mejor servicio
Nos entregaron la habitación aunque llegamos muy temprano, pero el sofá cama en pésimas condiciones, imposible dormir ahí, los alimentos insuficientes, poca variedad y regular calidad en el bufet de la comida y cena, los meseros de playa atentos solamente a las necesidades del turista extranjero.
Blanca laura, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Muy buen hotel
En general muy buen hotel, lo único que no nos gusto fueron las camas que están demasiado duras para nuestro gusto, pero la atención personal muy amable, huy limpio, buen nivel de alimentos y bebidas.
Moises, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Mi estancia fue Excelente
Excelente servicio y el personal súper amable la habitación cómoda y confortable, los alimentos muy agradables y variedad en a bufet, en general todo excelente
Alonso , 4-night trip
Verified Expedia guest review

10/10 Exceptional

Remodelacion
Buen servicio como lo están remodelando falta más albercas, buen servício y personal amable
ivan, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Hotel agradable cerca de la playa
La atención de todo el personal siempre es muy amable, las habitaciones muy cómodas, los alimentos muy buenos, el único inconveniente fue que la alberca más grande del hotel se encontraba cerrada por reparación y había trabajadores dándole mantenimiento, esto hizo que todos los huéspedes del hotel se concentraran en 2 albercas pequeñas siendo insuficientes para tanta gente, ya que el hotel estaba a su máxima capacidad de hospedaje, lo que hizo que no se lograra disfrutar cómodamente de la alberca. Los niños son los más afectados por no caber todos en las alberquitas.
Luis, 3-night trip
Verified Expedia guest review

2/10 Poor

Incongruencia
Compre all inclusive, y al llegar me dieron una lista de servicios semi all inclusive. Ayer, de los cinco elevadores, sólo funcionaba uno. Duré 20 minutos para bajar, desde el séptimo piso. Luego, en el desayuno, estaba cerrado el restaurante caracol, y nos fuimos al neptuno, donde nos esperaba una fila de 50 personas, para pedir huevos cocinados al momento. Llegamos a las 8.15 horas, y nos sentamos a la mesa a las 9. La comida fue repetitiva, y presentada sin buen gusto en el bufet, durante los cuatro días que estuvimos. En fin, el caos.
José , 3-night trip
Verified Expedia guest review