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Isabella Boutique Hotel

3.0 star property
Beach hotel with outdoor pool, near Quinta Alegría Shopping Mall

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Photo gallery for Isabella Boutique Hotel

Beach nearby, white sand, beach bar
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Premium bedding, in-room safe, iron/ironing board, bed sheets
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Terrace/patio
Outdoor pool, sun loungers
Porch

Reviews

7.6 out of 10
Good
Near Quinta Alegría Shopping Mall and 3D Museum of Wonders, Isabella Boutique Hotel offers a serene retreat. Lounge by the outdoor pool or explore the surrounding attractions like Quinta Avenida; then, enjoy dinner at the on-site restaurant or grab a drink at the beach bar.

Popular amenities

  • Bar
  • Airport transfer
  • Pet friendly
  • Connecting rooms available
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Picnic area

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Triple Room, Multiple Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Double Room, Pool View

Superior Double Room, Pool View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Double Room, Pool View

Highlights

Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
Rainfall showerhead
Champagne service
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Quadruple Room, Multiple Beds, Ocean View

Deluxe Quadruple Room, Multiple Beds, Ocean View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Quadruple Room, Multiple Beds, Ocean View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area

Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area

Highlights

Patio
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 14 Norte y la Playa, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
  • Quinta Avenida - 4 min walk - 0.4 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Café México - ‬5 min walk
  • ‪Mamba - ‬4 min walk
  • ‪Las Camelias - ‬4 min walk
  • ‪Lido Bar Restaurante - ‬3 min walk

About this property

Isabella Boutique Hotel

When you stay at Isabella Boutique Hotel, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a beach bar, a terrace, and a garden.

Languages

Catalan, English, Italian, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Barbecue grills
  • Private dining
  • Room service (late night)

What to do

  • Beach nearby
  • Ecotours nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Traditional architecture

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Isabella Boutique Hotel Playa del Carmen
Isabella Boutique Playa del Carmen
Isabella Boutique Hotel Playa del Carmen
Isabella Boutique Playa del Carmen
Hotel Isabella Boutique Hotel Playa del Carmen
Playa del Carmen Isabella Boutique Hotel Hotel
Hotel Isabella Boutique Hotel
Isabella Boutique
Isabella Playa Del Carmen
Isabella Boutique Hotel Hotel
Isabella Boutique Hotel Playa del Carmen
Isabella Boutique Hotel Hotel Playa del Carmen

Frequently asked questions

Does Isabella Boutique Hotel offer free cancellation for a full refund?

Yes, Isabella Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Isabella Boutique Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Isabella Boutique Hotel?

Yes, cats and dogs stay free.

Is parking offered on site at Isabella Boutique Hotel?

Sorry, there's no onsite parking at Isabella Boutique Hotel.

Is airport shuttle service offered by Isabella Boutique Hotel?

Yes, an airport shuttle is available. The charge is USD 30 per person roundtrip.

What are the check-in and check-out times at Isabella Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Isabella Boutique Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at Isabella Boutique Hotel and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Isabella Boutique Hotel?

Yes, there's an onsite restaurant.

What's the area around Isabella Boutique Hotel like?

Isabella Boutique Hotel is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 7 minutes' walk from Mamitas Beach.

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Isabella Boutique Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Excelente!!!
El lugar, la atención increíble. El personal atento.
ISELA, 4-night trip

2/10 Poor

I chose this hotel based on old reviews. They probably have been closed for months due to COVID and reopened in the worst conditions possible. The room is dirty and smells like mold, the towels looked old and dirty, the bathroom was filthy and I could not dare to walk without shoes in the room NO WIFI in the room, not always the breakfast was available and to complete the disaster we saw a HUGE RAT outside the room!
Deborah, 7-night trip

2/10 Poor

Robert, 3-night trip

2/10 Poor

Poor
The only person that was helpful was Danny. He should be the manager.
Arnold, 3-night trip

8/10 Very good

Me gustó que los encargados siempre me atendieron con amabilidad, aunque me hubiera gustado que la manija del baño no se cayera y que se le pudiera bajar al retrete, aparte de que no proporcionan ni shampoo ni acondicionador.
Natalia, 2-night trip

2/10 Poor

Not as advertised
Whole on vacation we decided to see if we could get a hotel closer to the beach. we found the hotel and the pictures looked great and decided to book. shortly thereafter we were walking back to our existing hotel and decided to walk by the new one all excited to see it. Unfortunately what we saw wasn't the same as what the pictures were. In all honesty the place looked closed. we decided that wasn't where we wanted to stay and within a few hours of making the reservation we were trying to cancel. Hotels.com attempted to reach the hotel for three days, when somebody finally answered they declined our request for a refund. We continued our vacation elsewhere and had to pay for rooms we didn't use.
John, 2-night trip

10/10 Exceptional

Muy buena la estancia y el hotel
Carlos Alfredo, 7-night trip

2/10 Poor

La atención es decepcionante. No están preparados para contingencias.
Paco, 2-night trip

2/10 Poor

2-night trip

10/10 Exceptional

It’s Perfect. Five stars. I travel solo and felt safe, cleaning was excellent. Staff even better. Highly recommend
Eb, 2-night trip

8/10 Very good

El hotel está bonito un poco descuidado, la atención por parte de la recepcionista es pecima, sin embargo el señor de mantenimiento muy amable y trataba de apoyar en todo
Jean Marie, 2-night trip

8/10 Very good

Just what you need to come in from an action packed day...basic shower and bed...but very clean.
Bajalo4, 1-night trip

8/10 Very good

3-night trip

8/10 Very good

Great affordable hotel to stay a few nights. There's no TV. The Martina Beach Club with which they have an agreement with is pretty far away. I wish they'd have an agreement with a closer one. Since I stayed during the pandemic and right after Delta came through, the hotel was pretty quiet. The Argentinean ladies at reception were nice.
MariaElena, 1-night trip

10/10 Exceptional

Calm, little oasis!
Nice calm vibe at this little oasis.
1-night trip

8/10 Very good

Personnels et propriétaires très charmants , se soucient de notre confort et bien-être. Très propre, Confortable, chaleureux et accueillant. À deux pas de la plage et des restaurants. Toutefois, les prix du petit restaurant sur place sont trop élevés, mais par contre délicieux. Bref, ce fut une belle découverte, à conseiller !!
Mélanie, 9-night trip

8/10 Very good

1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

La posizione eccezionale, vicino al centro e vicino alla spiaggia
Daniela, 9-night trip

10/10 Exceptional

Carolina, 2-night trip

8/10 Very good

This was a great little hidden gem. Nice facility to crash after a day out adventuring.
Mandy, 2-night trip

10/10 Exceptional

We had a blast, Love your place
All the people who works there are incredible. Best location near the Clubs, beach and main street. Gracias Maj@s, We had a blast.
6-night trip

10/10 Exceptional

J'ai adoré la tranquillité de l'endroit et les proprios sont très sympathiques et accueillant. Tout était parfait !
7-night trip

10/10 Exceptional

Loved this place, very close to beach and market but nice and quiet
1-night trip

10/10 Exceptional

2-night trip