Naples National Archaeological Museum - 2 min drive - 1.6 km
Piazza del Plebiscito - 3 min drive - 3.4 km
Port of Naples - 5 min drive - 4.5 km
Getting around
Naples Intl. Airport (NAP) - 5 min drive
Naples (INP-Naples Central Rail Station) - 6 min walk
Naples Central Station - 7 min walk
Montesanto Station - 29 min walk
Principe Umberto Tram Stop - 1 min walk
Garibaldi Tram Stop - 3 min walk
Ponte Casanova Ist. Sogliano Tram Stop - 3 min walk
Airport shuttle (surcharge)
Restaurants
Pasticceria Eredi Carraturo - 1 min walk
McDonald's - 3 min walk
Mimì alla Ferrovia - 2 min walk
È pronto o mangià - 3 min walk
Pizzeria Vincenzo Costa SRL - 3 min walk
About this property
Up Hotel
Up Hotel is just 2.7 mi (4.4 km) from the airport and offers a shuttle. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Spaccanapoli and Naples National Archaeological Museum are just a 5-minute drive away. Public transportation is just a short walk: Principe Umberto Tram Stop is steps away and Garibaldi Tram Stop is 3 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Monday - Thursday (7:00 AM - 8:00 PM) and Friday - Sunday (7:00 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (1 year old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 262 ft (EUR 20.00 per day)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Winery tours nearby
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Bathrobes
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Soundproofed rooms
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10.00 for adults and EUR 7.00 for children
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 20.00 per day (262 ft away)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel NaplesItaly Hotel
Hotel NaplesItaly Naples
Hotel NaplesItaly Hotel Naples
Up Hotel Hotel
Up Hotel Naples
Hotel NaplesItaly
Up Hotel Hotel Naples
Frequently asked questions
Does Up Hotel offer free cancellation for a full refund?
Yes, Up Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Up Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Up Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Up Hotel?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Up Hotel and nearby?
Recommended spots to visit include Spaccanapoli (6-min walk) and Naples Underground (15-min walk), along with Naples National Archaeological Museum (1.1 mi) and Port of Naples (1.4 mi).
What's the area around Up Hotel like?
Up Hotel is in Naples City Centre, a short 5-minute drive from Naples Intl. Airport (NAP) and 6 minutes' walk from Spaccanapoli.
Up Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.0/10
Staff & service
4.8/10
Amenities
6.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 29, 2024
Hugues
Hugues, 2-night trip
Verified Hoteles.com guest review
6/10 Good
May 14, 2024
Enzo
Enzo, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Mar 24, 2024
Esther
Esther, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 5, 2024
Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.
thomas
thomas, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Sep 16, 2023
WILLIAM
WILLIAM, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 1, 2023
First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had.
Pedro
Pedro, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 5, 2023
Birgitte
Birgitte, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Sep 28, 2022
A bad hotel
Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.
Robin
Robin, 4-night family trip
Verified Hoteles.com guest review
8/10 Very Good
May 18, 2022
Walking distance to trains. Area around hotel is very busy.
Stephanie
Stephanie, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2021
maria rosaria
maria rosaria, 3-night trip
Verified Hoteles.com guest review
4/10 Fair
Oct 12, 2019
Im not very picky but the shower did not drain it was sheets where dirty
Anthony
Anthony, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 24, 2019
The location is very scary but you will get used to it, lol. Local people are very helpful. I would recommend this hotel to everyone, staff was nice, breakfast buffet was good, just the location :(.
Jarmila
Jarmila, 4-night trip
Verified Hoteles.com guest review
2/10 Poor
Apr 24, 2019
Hotel reception closes at 8pm which is useless if you arrive after 9:30pm. Unpleasant staff and unapologetic.
Would not recommend
Verified traveler
7-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2018
Good value for money
The hotel itself is good and is excellent value for money. The staff are friendly and helpful.
Unfortunately, the area is only good due to location - short walk to Garibaldi train station, so convenient for onward journey or short stay.
Anna
Anna, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Oct 18, 2018
Clean Hotel in a Dirty Part of Naples
The hotel was good with comfortable bed and was clean. Breakfast was okay. No one on the staff was particularly friendly.
Internet did not work in the rooms (all rooms on the 5th Floor, BTW) -- when I told the desk, I got a "It isn't working. Well, it works down here in the lobby. Just use it here". Over the entire 4 day stay, they made no effort to fix the internet problem in the rooms.
Also, this part of Naples is very dirty -- lots of garbage on the streets. Good for use as a base of operations to visit more pretty places like Sorrento, Amalfi Coast & Pompeii.
Verified traveler
4-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 5, 2018
Hotel Prati on the signs!!!
The area is not great. The hotel name is actually Hotel Prati and was very confusing trying to find it.
Tara-Jane
Tara-Jane, 5-night romance trip
Verified Hoteles.com guest review
6/10 Good
Jul 14, 2017
Location of hotel in an undesirable area
The overall rating was okay, however, it should be noted that the location is not the safest area. Unfortunately, not far from the hotel (virtually across the road) we had two incidents. In the space of a minute two attempts where made to take our belongings. I was with my husband and before we knew it the second attempt resulted in myself being grabbed and pushed to the ground. I pulled the muscles in my neck and arms, as well as, bruising the bone on my elbow and as I knocked my head on the ground I ended up with a bump on the head. People did eventually come to see if we were okay and a lovely lady called the police off the side of the road. Dusk was coming so we had to stay the night. As we did not feel safe, we did not stay for the full duration of our visit and we were able to find alternative accommodation in Sorrento.
Fiona
Fiona, 4-night trip
Verified Expedia guest review
2/10 Poor
May 1, 2017
Stay away!
This hotel is a DIVE! The photos on line are a joke compared to reality. The facility does not look like it has been updated since the 1950s. Missing electric covers, dirty walls, bed was two twins of different sizes shoved together. I would have walked as soon as I saw the room but it was late and everything was booked because of holiday. I slept on top of the sheets because I was worried about bed bugs. The TV was a 12" monitor. This place was worse than gross. I will be asking for my money back because the photos of the room was a deliberate attempt to deceive.
The neighborhood around the hotel is way scary; we locked the door and stayed in
Stay way from this place.
Steven
Verified Hoteles.com guest review
8/10 Very Good
Jul 29, 2024
helena
helena, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Jun 20, 2024
Uberley
Uberley, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jun 4, 2024
Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar..
Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt.
Das Frühstück ist gut, kleines Buffet aber ausreichend.
Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden.
Für unseren Kurztrip war das Hotel in Ordnung.
Barbara
Barbara, 3-night family trip
Verified Expedia guest review
4/10 Fair
Dec 10, 2023
Essenziale,ottima la posizione
Giulia
Giulia, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 9, 2023
Close to Central station -best aspect
I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good.
Dae Ryun
Dae Ryun, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 10, 2023
Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato
Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale……
Fulvio
Fulvio, 3-night romance trip
Verified Expedia guest review
4/10 Fair
Oct 12, 2023
Deludente perché:
tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare……
La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco;
La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password;
La sala colazione indecente e la colazione pessima di bassissima qualità;
Infine l’accoglienza non qualificata.