Via degli Orti Oricellari, 30, Florence, FI, 50123
What's nearby
Historic Centre of Florence - 1 min walk
Piazza di Santa Maria Novella - 7 min walk
Cathedral of Santa Maria del Fiore - 13 min walk
Ponte Vecchio - 15 min walk
Uffizi Gallery - 18 min walk
Getting around
Florence Airport, Peretola (FLR) - 25 min drive
Florence Santa Maria Novella Station - 3 min walk
Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
Porta al Prato Station - 10 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
Fratelli Rosselli Tram Stop - 4 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 5 min walk
Restaurants
Fratelli Cuore - 3 min walk
Deanna SRL - 2 min walk
Trattoria Dall' Oste - 2 min walk
Le Sorelline Wine Bar Caffè - 1 min walk
Caffè Arcobaleno - 2 min walk
About this property
c-hotels Joy
C-hotels Joy puts you in a great location, within a 15-minute walk of Historic Centre of Florence and Piazza di Santa Maria Novella. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Cathedral of Santa Maria del Fiore and Piazza del Duomo are within a 15-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is steps away and Fratelli Rosselli Tram Stop is 4 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Bar/lounge
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Hardwood flooring in room
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1PEM9TTFS
Also known as
c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence
Frequently asked questions
Does c-hotels Joy offer free cancellation for a full refund?
Yes, c-hotels Joy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at c-hotels Joy?
Sorry, pets aren't allowed.
Is parking offered on site at c-hotels Joy?
Sorry, there's no onsite parking at c-hotels Joy.
What are the check-in and check-out times at c-hotels Joy?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Does c-hotels Joy have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around c-hotels Joy like?
C-hotels Joy is in Santa Maria Novella, a short 2-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 7 minutes' walk from Piazza di Santa Maria Novella. Travelers love the hotel's prime location.
c-hotels Joy Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Jan 17, 2025
Ehh,
Location was great. Walking distance to train station. Room was a nice size but no tub. Shower was tiny. Shower was dirty and moldy. Breakfast was decent. Would not stay here again.
Michelle
Michelle, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 18, 2024
Isaac
Isaac, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 18, 2024
Great
Great location close to the train station, staff were friendly and very welcoming. Room was a good size and the bed was very comfortable. Would highly recommend.
Ryan
Ryan, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 15, 2024
Mengxian
Mengxian, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 8, 2024
Wonderful oasis in Firenze
Excellent choice a stone's throw from the train station and the tram to the airport. The area looks busy, but the hotel offers a relaxing and welcoming accommodations, very modern, clean, with excellent staff at the front desk (best team I encountered in my last 10-12 travels) Very professional, perfect english. The "library" with coffee/tea/juices/cakes is a very nice touch. Would happily stay there again
Konstantin
Konstantin, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 8, 2024
Front desk staff are very welcoming. Room was clean. The hotel location was very convenient. Will come back on our next trip to Firenze.
Peter John T
Peter John T, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 31, 2024
Convenient and comfortable
We really enjoyed this hotel. Breakfast was outstanding the young woman who mostly ran. It was amazing. Everyone at the reception desk were incredible lovely lounge area close to everything including the train station.
Margaret
Margaret, 6-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 23, 2024
Nikolas
Nikolas, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 22, 2024
Great Hotel in a Convenient Location
A great little gem close to the train station and famous Santa Maria Novello Pharmacy! Clean and comfortable rooms. Bed was soo comfortable!
Angela
Angela, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 18, 2024
We had an excellent experience. Lovely staff catered to our dietary requirements for breakfast. Hotel is nice and clean, located in good location. The only negative is rooms are small, there was no wardrobe for clothes.
Khushbu
Khushbu, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2024
They helped find us good places to eat.
Rhoneil
Rhoneil, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 17, 2024
Very accessible area and nice staff. The room was a bit small.
Sepideh
Sepideh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
Matthew
Matthew, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 9, 2024
Checked in around 13:00; room was ready. Got an upgrade in a larger room on the ground floor by reception as the hotel was full.
Welcoming staff. Comfy bed, quality linen.
One problem detected around midnight was the A/C was not working. We contacted the reception and they verified it without any luck. Hotel full, couldn’t relocate us. They proposed to leave the window opened and plugged in a mosquito repellent as window was left opened.
Happy , our stay was for only 1 night.
But overall the place was great.
Francine
Francine, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 9, 2024
Nicole
Nicole, 4-night trip with friends
Verified Expedia guest review
6/10 Good
Oct 8, 2024
Not enough space
Our stay was a good experience, big trouble were room dimensions (much smaller than stated in the web site), it forced us to open and close our baggage many times, there was not enough room to have an open baggage and circulate in the room. Another problem: there was no space in the closet for the clothes.
Benjamin
Benjamin, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 7, 2024
Pakasit
Pakasit, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 6, 2024
Pleasant Stay
Up to Date designed rooms close to the train station and tourist locations friendly and efficient staff would recommend for business solo and couples
Ramona
Ramona, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Oct 2, 2024
Don't make the same mistake we did
Terrible one night stay at this hotel in September. It is definitely not a 4 star, do not waste your money. Our AC did not work the entire night, we were basically in a hot box and got no sleep. We were up past midnight dealing with the front desk, trying to get a refund so we could book somewhere else but they said they weren't authorized because the hotel manager was away on vacation. I emailed the hotel manager the following week to express our disappointment with our stay and she responded by gaslighting me and telling me there was no problem and the AC had been fixed earlier that evening. So ridiculous.
Philippe
Philippe, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 27, 2024
Amazing and caring staff at the front desk and in the dining area.
Verified traveler
3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 24, 2024
Super convenient to the train station.
Aaron
Aaron, 3-night trip
Verified Expedia guest review
4/10 Fair
Sep 22, 2024
This hotel is outdated and the rooms were not very clean. We checked out early and went to another hotel. The staff was friendly though.
jeffrey
jeffrey, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
Great staff and closer transportation
ELLEN
ELLEN, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2024
Easy walk from SMN station. Close to many restaurants and an easy walk to the river or central Florence. Fantastic staff at breakfast and also at reception. Clean spacious room with a large window. Only request would be for some English TV channels