The room itself was fine. Very clean and very spacious. Called the hotel staff early in the day to see if we could check in early. We were told there was no problem. There were plenty of rooms available rerouted our trip and when we arrived at the hotel, we noticed something you didn’t see in pictures the view out of the one side of the highway and the views out of the other side are cemetery the same cemetery that borders the parking lot they were empty beer, cans, and bottles around the facility as well when we got inside, we were told that no one recall having the conversation and that there are no rooms available The woman at the front desk was nasty not only to me but two other gentleman checking out although the hotel is very close in proximity and very convenient to get to Mohegan Sun, the service and location are definitely not worth it if you had a room facing the highway, the blinds could not be opened at night or even during the day, that is how close it was Even if all that was not an issue for you, the service from the front desk door during the day definitely should be