4/10 Fair
Nov 23, 2021
Candles, potpourri, and CATS
I have allergies & asthma. I knew after 15 minutes on site that I couldn’t sleep there. There were candles burning in the foyer, multiple bowls of potpourri, and multiple cats coming and going from outdoors—upstairs and downstairs. I’m very allergic to cats. Had I known these things prior to booking, I never ever would have booked—much less for 2 nights. They did extinguish the candles, but my throat was already thickening. My daughter returned inside and retrieved our luggage. We didn’t ask for our money back as it was a busy weekend in town with the Polar Express train ride kickoff and I felt bad for them to lose the business. BUT the booking information should include a note about candles, potpourri and CATS.
jan
jan, 2-night family trip
Verified Hoteles.com guest review