When you stay at Axkan Tulum, you'll be within a 10-minute drive of Tulum National Park and Tulum Mayan Ruins. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the pool bar. Other highlights include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
28 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Poolside bar
Swim-up bar
Free daily reception
Traveling with children
Children stay free (see details)
What to do
Ecotours nearby
Boat tours nearby
Snorkeling nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 2017
Garden
Terrace
An outdoor pool
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 120 per person
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Axkan Tulum Hotel
Axkan Hotel
Axkan
Axkan Tulum Hotel
Axkan Tulum Tulum
Axkan Tulum Hotel Tulum
Frequently asked questions
Is there a pool at Axkan Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Axkan Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Axkan Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Axkan Tulum?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Axkan Tulum and nearby?
Have fun with nearby activities like boat tours and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Axkan Tulum?
Yes, there's an onsite restaurant.
Does Axkan Tulum have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Axkan Tulum like?
Axkan Tulum is in Tulum City Center, a short 12-minute walk from Dos Aguas Park.
Axkan Tulum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
Feb 12, 2020
Nice pool
It is a little far from downtown, but the pool makes up for that. It was clean, the employees were all very nice and the beds were comfortable.
Peter
Peter, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 15, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Oct 23, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 29, 2019
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Feb 26, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2019
Hotel chitzen is actually in the town of piste.
Drove to this town to see ruins. Not much going on in this town. The hotel may have also had the nicest restaurant in town. Not much night life but the ruins were amazing. Good clean hotel with a/c and hot water and tv and internet. Whole town shuts down alcohol at 10pm.
Aaron
Aaron, 1-night romance trip
Verified Hoteles.com guest review
4/10 Fair
Feb 8, 2019
Okay, but water is important
The people were nice, but we didn’t get any hot water for the shower.... and the water was really weak.
Verified traveler
1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Feb 5, 2019
Great little hotel close to the Main Street in town
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 3, 2019
Lovely hotel near enough to bars, restaurants and a short drive to the beach.
Great value for the location
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 31, 2019
It was lovely. Very quiet. Staff friendly. A bit of a walk to town but great
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 17, 2019
Nice hotel..confortable beds..polite staff..available parking...and beautiful pool..thank you
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 16, 2019
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Jan 5, 2019
Nice pool, rooms very basic i.e no glasses, coffe maker no cups or coffee, space for fridge but no fridge. Breakfast very basic and like everything else, no information in any language. Hard to find also as no sign on road leading to hotel. Reception staff were friendly and tried to help.
Dave
Dave, 2-night trip
Verified Expedia guest review
6/10 Good
Jan 1, 2019
Wouldn’t stay again!
Located about 10 minutes from the centre. Could have been cleaner - towels were disgusting! Very uncomfortable beds and too small for two people. Pool was quite nice although cold. Only stayed two nights which was enough!
S
S, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 1, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2018
The staff was happy to help in anyway possible. Location was close to ADO bus, taxis, collectivos and Tulum Avenue. Everyone was very friendly and the pool was very nice.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 1, 2018
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 28, 2018
Nice hotel and all of the employees were very helpful
Verified traveler
5-night trip
Verified Orbitz guest review
10/10 Exceptional
Nov 20, 2018
Great room and bathroom, nice quiet location off the main street, but skipped breakfast because really overpriced.
John
John, 2-night trip
Verified Expedia guest review
8/10 Very Good
Nov 13, 2018
Good
Hotel is really confortable, pools are really nice, I traveled with children and they really like it, food is not good, is not worth to pay for continental breakfast
Ibeth
Ibeth, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 9, 2018
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 3, 2018
This property is a hidden gem! The pool and room is absolutely beautiful. Staff are all so nice. The only thing lacking is a fridge and microwave which if they can’t afford to put in the rooms they should have a common area that people could use. They only serve breakfast. If a fridge/ microwave were supplied they could definitely get more money per room. It’s truly a beautiful place.
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 22, 2018
Pool was amazing and big!!!!!
The hotel was in an area far from the bars and food.
I had a car so it was ok but if your going to drink. Take a taxi
The pool was amazing!!!!
You are going to want it, you can’t go in the ocean in Tulum. the seaweed is horrible.
No hot water in shower, luke warm at best.
Coffee maker in room. Super clean and safe.
Breakfast was 8 dollars but you couldn’t just order coffee.
Cathy
Cathy, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 7, 2018
Brilliant stay
What a wonderfully helpful staff, the hotel is new and as soon as more people get to know about the hotel I think it will be constantly fully booked. Best pool I saw anywhere in Mexico!
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2018
Excellent pool. Staff was very helpful as far arranging a taxis and helpful hints. The location was a bit of a distance from town, but only a short walk. I have stayed at the Axkan Palenque, and found that experience also very enjoyable. Quiet and peaceful, with a dip in the lovely pool after the ruinas at Tulum and Coba, this was a great way to relax.