Carretera Chetumal- Cancun km 250, Akumal, QROO, 77780
What's nearby
Riviera Maya Golf Club - 6 min drive
Aktun Chen - 6 min drive
Akumal Beach - 6 min drive
Yal-ku Lagoon - 11 min drive
Half Moon Bay - 12 min drive
Getting around
Tulum Intl. Airport (TQO) - 68 min drive
Cancun Intl. Airport (CUN) - 78 min drive
Cozumel Intl. Airport (CZM) - 28 miles/45.1 km
Free beach shuttle
Restaurants
Restaurant Kukulkan - 6 min drive
Restaurante Yucatan - 5 min drive
Restaurante Arlequin - 7 min drive
Piscis snack bar - 7 min drive
Lobby Pub - 6 min drive
About this property
Terrazas Apartments by Bahia Principe
This aparthotel features a golf course and puts you within a 10-minute drive of Akumal Beach and Xel-Há Park. Guests can indulge in sports massages, then grab a bite to eat at one of the 4 restaurants. An outdoor pool, a 24-hour fitness center, and a children's pool are other features.
Languages
English, French, Spanish
At a glance
Property size
1 apartment
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in rooms
Parking
Free onsite self parking
Offsite
Free beach shuttle
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Free beach shuttle
Beach club on site (surcharge)
Beach sun loungers
Pool/Spa
Outdoor pool
Massages
Spa services
Sports massage
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free beach shuttle
Car required
Family friendly
Children's pool
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Toaster
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MXN 400 for adults and MXN 200 for children
4 restaurants and 1 coffee shop/cafe
Bedrooms
Bed sheets provided
Bathrooms
Private bathroom
Shower
Towels provided
Hair dryer
Entertainment
TV
Outdoor areas
Terrace
Barbecue grill
Picnic area
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Gift shop/newsstand
Golf clubhouse
Golf pro shop
Front desk (limited hours)
Things to do
24-hour fitness center
Golf clubs
Golf cart
Golf lessons on site
Golf course on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
Fees & policies
Refundable deposits
Deposit: MXN 250 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 400 for adults and MXN 200 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Terrazas Apartments by Bahia Principe Aparthotel Akumal
Frequently asked questions
Does Terrazas Apartments by Bahia Principe offer free cancellation for a full refund?
Yes, Terrazas Apartments by Bahia Principe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this aparthotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at this aparthotel?
Yes, there's free self parking.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 3 PM; Check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Terrazas Apartments by Bahia Principe and nearby?
Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a 24-hour fitness center and spa services. Terrazas Apartments by Bahia Principe also has a picnic area.
Are there restaurants at or near this aparthotel?
Yes, there are 4 onsite restaurants.
Does Terrazas Apartments by Bahia Principe have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
Terrazas Apartments by Bahia Principe Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
7.6/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
Reviews
8/10 Very Good
Feb 26, 2020
Very nice apartment and well communicated and quiet area. It could have better ammenities in the kitchen like dish detergent, napkins and purified water!
Verified traveler
1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jan 5, 2020
It is very private and peaceful. Pool area is really great and condo is finished well. Kitchen is lacking in basics like dish soap, tea towels and paper towels. Best to pack some. All appliances and electronics directions are in Spanish only, no English. Wifi is excellent.
Verified traveler
6-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 19, 2019
Great Condo
Great condo, tons of room and very comfortable. Issues with the room were corrected immediately. As everyone has mentioned, it is best if you have a car rental to get around the property and Tulum / Playa...
Ramon
Ramon, 3-night romance trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 28, 2019
Beautiful, well-equipped apartment in paradise!
Beautiful apartment near the swimming pool in a lovely gated community. We arrived quite late, but the gate security escorted us to the main hotel counter, where our key was waiting. Pro tip: Pay in advance online if you think you’ll arrive late in the day. Smooth sailing!
Paris
Paris, 2-night romance trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 27, 2019
Verified traveler
7-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 27, 2019
Verified traveler
7-night trip
Verified Expedia guest review
6/10 Good
Dec 27, 2018
Really wanted to like this place but found it mediocre. This apartment is part of a larger resort complex but on the other side of the busy road from the beach. As residents of the apartments, you can use the beach and club house but without the perks of being an exclusive guest. We could not figure out how to pay for anything since they said we did not have a house account. We paid for an overpriced buffet dinner which was pretty bad - unhealthy American food with no substance. We paid for a bottle of wine and although it was listed as $28 USD, the waiter and manager wanted to charge us $40 since they translated it to pesos and back to dollars at two unfavorable exchange rates. The manager stood over us with a walkie talkie for 5 minutes talking to someone else trying to sort it out before my husband jumped in and said it was inappropriate to rude to us and everyone around us. They finally admitted their mistake. The apartment was clean but was musty. We won’t stay again. Nicest person was at the beach hut who spoke to us not a member of staff but just as a local resident.
Kris
Kris, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 12, 2018
Luxury at a bargain
Incredible value. Was due to a last minute schedule change and very very thankful I found it. Will book here again.
Joel
Joel, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 2, 2018
This is a private property, not resort living if you’re planning on staying here. It’s connected to the resort but you have access to it without the all inclusive feature but you can go to the clubhouse and purchase day passes. If you want privacy with your own pool & quiet time then this is the place to be. Also if you want to explore the city & not be tied down to a resort I suggest you stay here.
Verified traveler
5-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2021
Recomendable muy buena calidad va precio si volvería
jorge luis
jorge luis, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Mar 10, 2020
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Feb 24, 2020
mal servicio en el counter
Si llegas despues de las 6 no puedes entrar. Nosotros perdimos la llave el sabado y la persona que se quedo de noche que hacia cuentas, no nos queria ayudar por que "el no estaba para eso" solo para hacer cuentas. Despues nos que nos dio la llave, nos dio la de otra habitacion. Hay que caminar del check in al apartamento 15 minutos por una calle oscura.
Jorge
Jorge, 3-night trip
Verified Hoteles.com guest review
6/10 Good
Feb 8, 2020
Lurade
Bodde 3 nätter på Terrazas apartments Bahia i Akumal. Fina fräscha lägenheter men hela toasitsen nerkissad till vår bedrövelse. Vi valde hotellet med anledning till det äventyrsbad det visar på sina bilder. Denna bild tillhör ett hotell som vi inte ens hade tillträde att vara på. Påpekade detta för ansvarig och han bad så mkt om ursäkt och skulle genast ändra på hotels (vilket fortfarande inte är gjort ) detta framgår inte nånstans, inte heller i det finstilta att vi inte skulle ha tillgång till badet med rutschkanor. Vi bokade 3 nätter för vår son som är 2,5 år och ansvarig gav oss som kompensation inträde till hotellet för att få använda just badet, tackade först nej eftersom kl var över 16 dagen innan avresa och vi hade andra planer men han kunde inte kompensera oss på annat sätt så vi ändrade våra planer och åkte dit,när vi kom dit så fick vi ändå inte bada för han var för liten. Fult att använda sig av bilder som överhuvudtaget inte har med själva boendet att göra och sen spela förvånad när det påpekas men ändå inte gör något åt saken
/Magdalena
Magdalena
Magdalena, 3-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 13, 2019
Muy cómoda estancia
Todas las instalaciones muy adecuadas, pero el personal nunca sabía darnos información de eventos y servicios de comidas...
Ana
Ana, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 17, 2019
Es un lugar extraordinario, tranquilo, limpio y muy cómodo
Sagrario
Sagrario, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2019
aucune indication ou récupérer les clef pour le condo, information reçu pour le fonctionnement de l'emplacement trop rapide et manquant . Coffre de sécurité non fonctionnel, et personne ne nous a aidé pour régler le problème
Verified traveler
9-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 22, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2018
Beautiful location
Es un departamento super comodo con todas las amenidades de una casa, y las areas comunes estan muy bonitas y acogedoras.
Pepe
Pepe, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2018
Modern apartments
Beautiful resort, clean, modern, spacious apartments with everything you need to make your vacations comfortable. We travelled with little kids so having the apartment next to the swimming pool was a big plus! Highly recommended!