Gem Riad is just 4.1 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a rooftop terrace and a terrace.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
7 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Free local cuisine breakfast each morning 8 AM–11 AM
Restaurant
Bar/lounge
Barbecue grills
Free daily reception
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Heating (climate-controlled) and air conditioning
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of MAD 200.00 per vehicle (one way)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gem Riad Marrakech
Gem Marrakech
Gem Riad Riad
Gem Riad Marrakech
Gem Riad Riad Marrakech
Frequently asked questions
Does Gem Riad offer free cancellation for a full refund?
Yes, Gem Riad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gem Riad?
Sorry, pets aren't allowed.
Is parking offered on site at Gem Riad?
Sorry, there's no onsite parking at Gem Riad.
Is airport shuttle service offered by Gem Riad?
Yes, an airport shuttle is available. The charge is MAD 200.00 per vehicle one way.
What are the check-in and check-out times at Gem Riad?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Gem Riad?
No, this riad doesn't have a casino, but Casino de Marrakech (3-min drive) and Le Grand Casino de la Mamounia (6-min drive) are both nearby.
Are there restaurants at or near Gem Riad?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Gem Riad like?
Gem Riad is a short 9-minute walk from Jemaa el-Fnaa and 6 minutes' walk from Bahia Palace.
Gem Riad Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 2, 2024
Fantastic riad and amazing value for money
Great stay at this riad. Prepare to stay in firmer beds in Marrakech if you don't book a western chain hotel!
The service was fantastic fron Mumin (I hope I have this correct) genuine and kind soul!
Air conditioning was a problem throughout our stay in Marrakech but not here, fantastic, modern unit that worked perfectly. TV in the room, which again wasn't always the case in other properties. Great breakfast and over all a fantastic riad in a great location!
Alex
Alex, 3-night trip
Verified Hoteles.com guest review
2/10 Poor
Aug 24, 2024
No internet connection which was terrible, no TV to relax and unwind because the TV was connected to the Wifi. Power cut in the hotel from 2am in the morning to the following evening as absolutely boiling hot with no AC or lights in the evening. Whereas all the neighbourhood had fully working electricity apart from the hotel we were in. This was my worst experience staying in a Riad. I have stayed in many when visiting Marrakesh. Will not recommend this Riad.
Kashif
Kashif, 4-night family trip
Verified Expedia guest review
4/10 Fair
May 13, 2024
ALICIA
ALICIA, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2023
Very friendly staff
Clean place
Convenient area inside the Medina
Jessica
Verified Expedia guest review
10/10 Exceptional
Nov 4, 2023
Olanrewaju
Olanrewaju, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2023
Gem Riad was one from the best Riads ive been stayed in Morocco , clean and beautiful room, excellent breakfast ,location was just perfect and safe especially for me as a single women !
Karima
Karima, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2023
Arlene
Arlene, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
Mar 29, 2023
Property location is amazing, everything is in walking distance. Gem Riad is very clean. Shower technology is slightly outdated. Service was amazing however. Youseff was amazing. Every morning he made us breakfast, sometimes extra early so we could make our excursions. He also made us tea, gave us great advice, and helped us with any questions. Youseff was amazing!
Bryce
Bryce, 4-night trip with friends
Verified Expedia guest review
4/10 Fair
Feb 27, 2023
Booked "Deluxe suite," received a cramped room
john
john, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2022
I felt really comfortable here
Shatha
Shatha, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2022
The staff at the property were amazing and really accommodating. The breakfast was nice and we enjoyed the view from the terrace whilst eating our breakfast. Would reccomend and definitely stay here again.
Ayesha
Ayesha, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2022
It was very nice place in good location very comfortable the staff were so nice one guy name Said was very helpful we will definitely comeback, Thank you guys for everything
Aamou
Aamou, 1-night romance trip
Verified Ebookers guest review
4/10 Fair
Aug 13, 2022
Not as expected!
I was unable to check in at 1PM, cuz rooms were not ready, then I was asked to come back at a later time.
The're must be better options for riads.
Hicham
Hicham, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 10, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2019
If you want to be near all the action but also want a relatively quiet place to stay in the old Medina, this is a great choice. Ali and Abdul were courteous and eager to help with any special requests. The rooms are well equipped as far as riads go.
Stephen
Stephen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2019
Verified traveler
5-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 19, 2019
Verified traveler
4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 19, 2019
Mr Ali and Mr Abdul were the most kind and hospitable hosts we have encountered and treated us like family. Our needs were met and our family is very appreciative of their flexibility towards making our stay memorable. The surprise dinner was very welcome and the location is prime to get to the major highlights that Marrakech has to offer. Shukran and Allah hafiz.
Praveen/Ranjita
Praveen/Ranjita, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2019
The Gem Riad is a real Gem!
We had the most wonderful stay at the Gem Riad and we couldn’t recommend it more highly. The staff were incredibly friendly, warm and welcoming. They made you feel really at home. The room was beautiful, everything spotlessly clean with everything thought of. The Riad is very conveniently placed, a short walk from the souks and tourist attractions alike. It was a truly memorable holiday made even better by our stay in the Gem Riad.
Ioannis
Ioannis, 4-night romance trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 11, 2019
Oussama and Youness made us feel really welcome and were always very accommodating. They took very good care of us.
We saw Ali sometimes too and he was always very helpful.
They were very good hosts.
Elaine
Elaine, 9-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2018
The Gem Riad was a great place to stay in order to be in the middle of the action in Marrakech. Khaled was fantastic and made sure that our family was always comfortable. I recommend Gem Riad highly!
Patrick
Patrick, 4-night trip
Verified Expedia guest review
6/10 Good
May 4, 2024
Bien, pero podría mejorar
El personal del hotel nos atendió muy amablemente. Fueron tremendamente serviciales. El hotel está excelentemente ubicado. Creo que podría mejorar mucho con un poquito de inversión. Las habitaciones son amplias y estaban limpias, pero la pintura tan oscura, la poca iluminación y el estado de la ducha, hacen que baje muchos puntos.
Rubén
Rubén, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 28, 2024
Niklas
Niklas, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Mar 8, 2024
Excellent accueil. Personnel aux petits soins. Copieux petit-déjeuner. Emplacement idéal à quelques minutes de la place Jemma el Fna.
Frédéric
Frédéric, 4-night romance trip
Verified Expedia guest review
4/10 Fair
Nov 2, 2023
Manutenzione insufficiente nelle camere ed aree comuni.
Colazione scarsa