A more pleasant reception experience and welcome would be difficult to find in most other hotels. The reception area was slightly cramped, but there was room for a couple of seats with an outlook on the street.
The room was very clean and decently appointed, with a fridge and plenty of storage space. However, I did not have a good night there because I found the bed slightly uncomfortable. The toilet and shower room was larger than I expected. The only problem there was an issue with the water taps, where no matter if you opened the cold or hot tap, very hot water came streaming out. The only way to get water that was less hot (for brushing teeth, for example) was to lower the water stream so it was only a trickle, or use bottled water. The shower, on the other hand, worked perfectly.
The breakfast room was the same as the Italian restaurant (currently closed) which adjoins the hotel. A generous and copious breakfast was provided, with a decent choice of tea. The only issue here was that some of the hotplates were not working, so the scrambled eggs, for example, were somewhat cold.
Otherwise, a pleasant stay in a welcoming environment.