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Pelicanstay in Burnaby Lake

3.5 star property
Apartment with outdoor pool, near Metropolis at Metrotown

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Pelicanstay in Burnaby Lake

Outdoor pool
View from property
Suite, 1 Bedroom | Living room | Flat-screen TV, Netflix
Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, oven, stovetop
Suite, 1 Bedroom | Balcony view

Reviews

3.6 out of 10

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Parking available
    Parking available
  • Lounge area
    Lounge area
  • Laundry facilities
    Laundry facilities
  • Kitchen
    Kitchen
Main amenities
  • 5 smoke-free apartments
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Self parking
  • Air conditioning
  • Garden
  • Self-serve laundry
Feel at home
  • Sofa bed
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Flat-screen TV, Netflix

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Individually furnished, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 69 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
5050 Sanders Street, Burnaby, BC, V5H 1T1

What's nearby

  • Metropolis at Metrotown - 5 min walk - 0.5 km
  • Crystal Mall - 12 min walk - 1.0 km
  • Rogers Arena - 15 min drive - 11.5 km
  • Canada Place Cruise Ship Terminal - 17 min drive - 12.8 km
  • Port of Vancouver - 17 min drive - 12.8 km

Getting around

  • Pitt Meadows, BC (YPK) - 31 min drive
  • Vancouver Intl. Airport (YVR) - 32 min drive
  • Vancouver Harbour Flight Centre (CXH) - 33 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 50 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 126 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 146 min drive
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Moody Centre Station - 17 min drive
  • Coquitlam Central Station - 18 min drive
  • Royal Oak Station - 13 min walk
  • Metrotown Station - 14 min walk
  • Patterson Station - 22 min walk

Restaurants

  • ‪Saint-Germain Bakery - ‬7 min walk
  • ‪Happy Lamb Hot Pot, Burnaby - ‬6 min walk
  • ‪Boss Bakery & Restaurant - ‬6 min walk
  • ‪Uncle Tetsu - ‬8 min walk
  • ‪88 Noodle House - ‬5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Pelicanstay in Burnaby Lake

When you stay at Pelicanstay in Burnaby Lake, you'll be within a 15-minute drive of Metropolis at Metrotown and Vancouver General Hospital. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. An outdoor tennis court and a garden are other highlights, and apartments offer conveniences like kitchens and washers/dryers. The property is just a short walk to public transportation: Royal Oak Station is 13 minutes and Metrotown Station is 14 minutes.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 9 PM
  • Minimum check-in age: 25
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 3.5 percent for credit card payments
  • There is no front desk at this property
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (CAD 10.00 per day)
  • Wheelchair-accessible parking available

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Single sofa bed

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV
  • Netflix

Outdoor areas

  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board
  • Phone

Location highlights

  • In the business district
  • In the shopping district

Things to do

  • Fitness center
  • Outdoor tennis courts

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • Individually furnished

Fees & policies

Refundable deposits

  • A damage deposit of CAD 250 will be collected before check-in

Optional extras

  • Credit card charges are subject to an extra charge of 3.5 percent

Parking

  • Self parking costs CAD 10.00 per day

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests must provide identification/credit card information after booking.

Also known as

Executive Suites Burnaby Lake Apartment
Executive Suites Burnaby Lake
Pelicanstay In Burnaby Burnaby
Pelicanstay in Burnaby Lake Burnaby
Pelicanstay in Burnaby Lake Apartment
Pelicanstay in Burnaby Lake Apartment Burnaby

Frequently asked questions

Is there a pool at Pelicanstay in Burnaby Lake?
Yes, there's an outdoor pool.
Are pets allowed at Pelicanstay in Burnaby Lake?
Sorry, pets aren't allowed.
Is parking offered on site at Pelicanstay in Burnaby Lake?
Yes. Self parking costs CAD 10.00 per day.
What are the check-in and check-out times at Pelicanstay in Burnaby Lake?
Check-in start time: 3 PM; Check-in end time: 9 PM. Check-out time is 11 AM.
What is there to do at Pelicanstay in Burnaby Lake and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the apartment's other amenities, which include a fitness center and a garden.
Does Pelicanstay in Burnaby Lake have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a refrigerator, and a microwave.
What's the area around Pelicanstay in Burnaby Lake like?
Pelicanstay in Burnaby Lake is a short 5-minute walk from Metropolis at Metrotown and 12 minutes' walk from Crystal Mall.

Pelicanstay in Burnaby Lake Reviews

Reviews

3.6

4.4/10

Cleanliness

2.8/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

4/10 Fair

Totally different price and terrible service
I rarely leave a bad review, but will do my best to make sure no one else stays here. Though the basic amenities were ok; wifi, coffee, gym in building - customer service was very bad, and they charged me much more (twice as much as hotels.com listed) which I am currently contesting. Got a number to text about checking in, that person then texted another person (the building manager) who had to go back and forth to find somewhere for me to park, and warned me 3 times about leaving things in my car (in the building's locked car park) because otherwise it would be broken in to. There was mould in the bathroom, a strange smell throughout, loose fittings, and generally my previous experience in Vancouver (staying on East Hastings Street) was more pleasant, despite its reputation. Do not use Pelicanstay - this experience has made me reconsider using hotels.com in future.
Edward, 4-night business trip
Verified Hoteles.com guest review

6/10 Good

Horrible Management, hidden charges
The apartment is in a convenient location, big enough, great kitchen with the basics. didn't even try to use the sofa bed, looked uncomfortable & broken... My complaint is with the administration of pelican... $125 of hidden costs in the fine print of the hotels.com site. They sent a registration form x email, asking for copy of my passport & credit card info including the 3 digit code, which i refused to send as i had already paid for hotels.com... On check-in day i received another email asking for the info once again or the would not allow me to check-in. I just sent a foto off my passport... When i arrived to the apt rental office at the pre arranged time there was nobody there, phoned the office #, there person who answered want aware of my reservation but helped anyways...long story short, good apt, horrible management
douglas james, 3-night family trip
Verified Hoteles.com guest review

2/10 Poor

I wasn't happy about so many unexplained charges on my CC. The added $250 damage deposit and $95 cleaning fee (I expect cleaner if I'm paying) and $10/day parking fee even though we opted out and used street were annoying surprises and frustrating to get back. Not to mention the requirement of a picture of my CC and id uploaded to an unsecure website which was mandatory for check in. I'm a global traveller, never have I been asked for photo of my CC after it was charged and approved first. FYI i refused to upload my CC and got away with it, but they wern't happy with me. The playpen I requested never showed and the futon was busted enough that it wasn't safe for my daughter. The cracked coffee pot (coffee not provided) was caked in wierd brown sludge in the filter basket and the scum and black ring on the shower curtain made me gag. They only offer 1 fob, so if your party has seperate errands it should be coordinated so everyone can get back in. I was working, hubby & daughter came for liesure, which is why I thought an apartment w/ kitchen would be nice. I liked the space and mainfloor access, though noisy a block off Kingsway, was convenient for travelling with work gear and a baby. But as I kept different hours I had to make sure hubby would be home to let me in when I was done. The noisy location, the missed playpen and busted futon I would have overlooked had they been a bit more friendly and helpful. They treated me like a truant and were rude and disorganised.
3-night family trip
Verified Expedia guest review

2/10 Poor

Property that I had been request that was no such thing as a help desk and no confirmation about check in and cleaning was okay but no replacement of any towell or Neptune everyday which was quite disappointing..
3-night family trip
Verified Expedia guest review

6/10 Good

It had potential, but.....
The location was great. 5 minute walk to the Metrotown mall. The onsite contact was freindly enough, but not well prepared. I lost the fob for the building within the first hour of arriving and she had no replacements, I had to go into another suite and retrieve a fob from there myself. They should have some back-ups. The apartment only had bedding for the bedroom, and only one of the couches folded down, so one of my kids had to sleep one a short love seat, and both the kids used their own sleeping bags. The seperate room was terrible, bed like a slab of rock, and there was no TV. The kitchen was faily well supplied, all neccessary appliances and utensils, except a decent frying pan or cookie sheet. I didn't realize they do not supply coffee until the fist morning, d-oh! There was a few tiny packets of soap and shampoo, but we had to buy our own. The washer/dryer combo was really handy, although there were no instructions for it and it wasn't super user friendly. The air conditioner was a stand-alone, the exhaust hose was run through the open, sliding door to the deck, which meant it was left unsecured while the A/C was in operation, which was a lot, as we got the evening sun. There was no daily service for the room, and since it is an apartment building no regular hotel services. The pool was nice, and clean, and the other tenents in the building were friendly and polite.
Jim, 5-night family trip
Verified Hoteles.com guest review

2/10 Poor

Would never book again with Expedia, A terrible experience. Please cancel my account Gerald Mason
3-night trip
Verified Expedia guest review